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Del Toyota

Thorndale, PA

4.7
6,421 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,421 reviews

June 26, 2019

Service Great service on time all within expectations. Been using this service provider since 2012 and have been happy with the service and care provided each More

by John C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 28, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 26, 2019

Quality and service I was thoroughly satisfied with my recent visit and interactions at Del Toyota. Adrian Sirbu is an excellent sales rep who puts his customers first More

by jblack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jun 28, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 26, 2019

Another great experience. Love Del Toyota. They actually make car buying a pleasant experience. Friendly. Helpful. Go above and beyond. That’s why we keep coming back and we’ve More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Oren
Jun 28, 2019 -

Del Toyota responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know that our team went above and beyond to meet your needs. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 25, 2019

Excelente experience We have good experience a brand new vehicle the sales person excellent , the other staff really nice persons they help us a lot excellence experience More

by natex15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Del Toyota responded

We are delightedto hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 24, 2019

Best car buying experience I ever had. Took less than an hr to drive the new Tundra of the lot. Great professional personnel. Ready to work with the costumers, not pushing to sell something More

by Andy W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ben Gomez
Jun 25, 2019 -

Del Toyota responded

Andy, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 24, 2019

Great experience from start to finish! The sales experience began with an internet inquiry, most of the negotiating was done via email. When we showed up to purchase on Saturday, the whole More

by BillS72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin (Internet Sales), Ken Tran, Angel Lewis, Al Demsky
Jun 25, 2019 -

Del Toyota responded

We really appreciate your feedback, Bill. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 24, 2019

Excellent service Service was excellent and Ed was very patient with us. We are very very happy with how it all turned out and we would recommend them very highly. More

by MATT.EASTMENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Ed Pollock
Jun 25, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2019

Purchase of an used SUV I had a very nice experience regarding my purchase of a SUV. These guys are friendly and very professional. I worked with Amr Rick. I will highly reco More

by AYAN.BH15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Jun 25, 2019 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2019

Excellent service dealer!! My husband and I have been dealing with Del Toyota for over 30 years and have always been very satisfied with this dealership. Great place! More

by Rav4 lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 25, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2019

Toyota Service care Have always had good results from all of my service trips to Del. Have had multiple cars (Toyota’s and others) that I’ve taken to Del and They’ve neve More

by KERJOHN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, Mike Naegele
Jun 25, 2019 -

Del Toyota responded

John, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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