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Del Toyota

Thorndale, PA

4.7
6,421 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,421 reviews

June 29, 2019

Airbag recall service Brought 4Runner in for airbag recall. I live about 40 minutes away..they said it would be around 3 hours so was given a loaner. Went back to pick up v More

by BIMERGRILTK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 01, 2019 -

Del Toyota responded

Thank you for your valuable and honest review. We appreciate hearing all the comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Regards, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 29, 2019

Excellent associates, sales force & service department. I love the staff at Del Toyota! I had a 2008 Highlander & traded it in for a new one. Conner was my salesman & Ken handled all the paperwork. Very pr More

by Mjkhughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Connor Christman
Jul 01, 2019 -

Del Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Connor and Ken. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 29, 2019

nice dealer group pleased with the goings on at Del Toyota..everyone i encountered was pleasant helpful and knowledgable at their craft..felt treated fairly thruout my More

by thisaintahonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Grady Oren
Jul 01, 2019 -

Del Toyota responded

Thanks for the positive words. You're always welcome and we look forward to seeing you next time. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 28, 2019

easiest car buying experience ever The whole process was %100 stress free. I came in by train from out of town and everything was set up prior to my arrival. I literally spent 15 min in More

by HansKlopek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Jun 28, 2019 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 28, 2019

Wasted 3 hours of my time On June 27, 2019, I went into Del Toyota, to purchase an used 2007 BMW X3. On the 25th, 24th, and 23rd, I had been in steady communication with Algarn More

by TGoodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Algarnae, Al Demsky, Nick Abbattista
Jun 28, 2019 -

Del Toyota responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 28, 2019

Buying 2019 Toyota yaris Great people special Daniel juarez helps me a lot from the beginnings thank you so much I really appreciate what you did recommend to everyone! More

by ANGELMELECIO15
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Del Toyota responded

We are pleased Daniel was able to help. Thank you Angel for leaving us this great review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 27, 2019

Great experience, Stand out dealership with integrity After shopping several dealerships, and having some horrible, bait and switch experience locally with Sloan Toyota dealer, I was skeptical about goin More

by KBRETZEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April, Derek Thrailkill
Jun 28, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 27, 2019

Del Toyota met my needs My neighbor bob William's, recommended Josh, at del, who set us up with Ben who found me the truck I wanted, and then Martin finished the sale More

by RODNEYVINYARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ben Gomez
Jun 28, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 27, 2019

amazing customer service everyone we encountered was very helpful and friendly! karen was such a big help and we are so satisfied and happy with our new car!! More

by alrpn98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 26, 2019

Great I felt like I was taken care of in an orderly and timely fashion - very comfortable accomodation any questions I asked were answered to my satisfactio More

by PATTYVALINOTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Jun 28, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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