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Del Toyota

Thorndale, PA

4.7
6,421 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,421 reviews

July 05, 2019

Good Way to Spend the 4th of July Went to the Del to test drive a 4Runner, everyone was friendly and great to work with. Drove off with a brand new ride and I'm loving it! More

by Clemonsak1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nick Abbattista
Jul 07, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 05, 2019

Mostly good. When I offered the salesman a cash deal he was fine with it and asked his boss. His boss was ok but came off a little annoyed and defiant. More

by Mosquito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure. He was a manager of sales I guess. Older gentleman.
Jul 07, 2019 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 05, 2019

Extremely Happy! Today we purchased our second Toyota Highlander from Del Toyota. Don, Jim, and Angel were knowledgeable and friendly. They made our experience en More

by Toyota Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
Jul 07, 2019 -

Del Toyota responded

Thank you for leaving us this great review. I am happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 05, 2019

Very Satisfied!! Was so happy to have Ben as our sales person. He was very welcoming, professional, and knowledgeable about the cars! We were very impressed with the w More

by NATANSHKEARNS19320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Jul 07, 2019 -

Del Toyota responded

Thanks for your outstanding review. I am glad to hear that you were impressed with the service you received from Ben. If there is anything more we can do for you please come back and see us any time! Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 04, 2019

Outstanding customer service So far the process it’s been smooth with not too much hassle . The guys at DEL-Toyota are doing such a great job to ease things up when it comes to ge More

by Yaris04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 07, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 03, 2019

Fast and easy experience; everyone is great! I went in to lease a new Tacoma and the process was super simple and fast. Spent no more than a hour in the dealership and everyone was very friendly More

by LeaseNJ]
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Jul 08, 2019 -

Del Toyota responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 03, 2019

100k maintenance Another great visit to the service department. I was taken at time scheduled and all work was finished and done to my satisfaction in a very short pe More

by Brents dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Murray
Jul 08, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 03, 2019

Terrifically Fantastic Experience I have bought many vehicles but this was by far the quickest process I’ve gone through. Not only was it quick and painless but the team at Del Toyota More

by WOLFSONTRACING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Nick Abbattista
Jul 08, 2019 -

Del Toyota responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 03, 2019

Quick and easy. Painless. Inspection done by time requested. No issues found. Shuttle service is a plus. Drive up service garage is nice. Easy in and easy out. Will return. More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 08, 2019 -

Del Toyota responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 03, 2019

Professional and helpful Del had the vehicle for which we were looking, and the sales team was very knowledgeable in demonstrating functionality and answering questions. Thank More

by Cathy F.
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jul 08, 2019 -

Del Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Martin and the rest of the Del Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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