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Del Toyota

Thorndale, PA

4.7
6,422 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,422 reviews

July 13, 2019

Amazing persons They are experts, have the attitude to sell comparing to other dealers, have the patience and respond every little question you have! Amazing job More

by Faviolav_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Del Toyota responded

Thanks for the positive words, Faviolav. You're always welcome and we look forward to seeing you next time. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 13, 2019

Good service and good price I bought this new Toyota Highlander 2019 Also bought new Toyota Avalon’s 2015 Good price and good service Thanks Everyone. I’v Recommended my frie More

by luci-hanh6811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Mike Naegele
Jul 15, 2019 -

Del Toyota responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 12, 2019

To purch I love delta Toyota ..... martain and Kevin you guys made my dream come true .... it was very hard to get a car especially the one you wanted More

by Assie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Shawn Krause
Jul 15, 2019 -

Del Toyota responded

I am pleased to hear that you find our dealership to your liking, Assie. At Del Toyota, We are driven to offer great customer care and we strive to provide the best purchase experience. Happy driving! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 11, 2019

New car warranty I'm very particular about my cars. I deal with Pat in service and she knows the way I feel about my cars so she dedicated her best mechanic to work More

by JCWEINMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
pat salomam
Jul 12, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 11, 2019

Great Service Experience Jack is always super helpful and always willing to go above and beyond. I can't thank him enough for always giving me a great experience, keeping me i More

by heatherivey22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
Jul 12, 2019 -

Del Toyota responded

Thank you for sharing your feedback! I'm very happy to hear that Jack was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 11, 2019

terrible service The alignment that I paid for was not not done (or not done correctly). I was advised to have rust removed from the break pads/rotors, only to read t More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Picking you Jim because you are listed as a manager
Aug 19, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 11, 2019

Amazing service & amazing car. I will definitely be back I had an awesome experience at Del Toyota! I am absolutely obsessed with my car. It wouldn’t be possible without Martin Fusselman. Martin was an absol More

by Jmusilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Del Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Martin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 11, 2019

New Toyota Car Shopping Experience This was our first Toyota purchase and will not be our last! We have been loyal Nissan owners and were sold on the Highlander as our new Midsize SUV. More

by reneesellers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Jul 11, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 10, 2019

Five times and still a charm This is the fifth new vehicle from Del and on each occasion an excellent experience that has kept us returning. Abbie Hamid, our salesman, once agai More

by EMS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Abbie Hamid
Jul 11, 2019 -

Del Toyota responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Del Toyota. We can’t wait to see you for your next servicing appointment! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 10, 2019

Great Everybody so nice, all needs assessed, ride home great, good personal interactions. Love your donuts,.Love your magazine for coffee is good everybody More

by GREGP53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
Jul 11, 2019 -

Del Toyota responded

To say thank you is not enough, Greg! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Del Toyota again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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