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Del Toyota

Thorndale, PA

4.7
6,791 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,791 reviews

October 21, 2019

Very good thank you I always take my car to Del Toyota for service I always take my car for service at Del Toyota I’ve been by cars there since 1983 More

by Pomodoro 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Demsky, Don Romanek, Nick Abbattista, Mike Naegele, Sean Boorse
Oct 21, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 20, 2019

Excellent Couldn't be better. Everyone was genuinely nice and helpful. I was out in less than 45 minutes, wow! Best dealer experience this far. Thanks! More

by MBWUSCG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Sean Boorse
Oct 21, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 20, 2019

All out awesome, easy experience. Awesome people to deal with. I’ve never bought a vehicle with this much ease, Connor is a straight up great guy and very likable, my whole experience More

by ROZZI2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Christman
Oct 21, 2019 -

Del Toyota responded

Rozzi, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 20, 2019

Awesome! I had a great experience purchasing a New Toyota Highlander at this dealership. My internet salesperson Nikki, as well as my final salesperson Grady, More

by ZARKPASOBAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty, Grady Oren
Oct 21, 2019 -

Del Toyota responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Toyota Highlander! It's wonderful to know you feel confident in your decision to choose Del Toyota as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 20, 2019

Buyers beware!!! Dealer is not honest! Bought a 14 Grand Cherokee. We took it for a test drive and things seemed ok.. After doing the paperwork, I went to pull out of the lot, the 4 wheel d More

by LAC
Customer Service
Recommend Dealer
No
Employees Worked With
Shawn Krause
Oct 21, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 19, 2019

Great Buying Experience This was the BEST car buying experience I ever had. I knew the fair KBB price going in, and asked for quotes on line. Del was the first dealer to resp More

by JSPGATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Ed Pollock
Oct 20, 2019 -

Del Toyota responded

Thank you for choosing Del Toyota! I’m very happy to hear of your great experience with Nikki and the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 19, 2019

4Runner Lease Abbie was extremely accommodating and went above and beyond to assist me in leasing a 2020 4Runner for the second time in four years. Thanks again! More

by Jmf32394
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Oct 20, 2019 -

Del Toyota responded

We really appreciate you taking the time to leave us a positive review. We're glad to hear that Abbie went above and beyond to help out with your vehicle needs. Enjoy your 4Runner! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 19, 2019

Great Experience Smooth transaction. Would lease again. Sean, Angel, and Kenny were great. In and out in under an hour. Vehicle and deal as expected. Thank you More

by VMLABRUZZOJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Sean Boorse
Oct 20, 2019 -

Del Toyota responded

Thank you very much for writing us a review. We're so glad to hear you had a great experience! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 19, 2019

Great Abby did a great job. I'm very happy with him. I'm happy with the car. It is what I wanted. I will recommend the dealership to others. More

by IRENE.INVERSO555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid
Oct 20, 2019 -

Del Toyota responded

Hello Irene and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Abbie was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 18, 2019

Underwhelming Recent service experience was awful. Only rating this at 3 stars because of Pat at front desk who went above and beyond. Reconsidering future options. More

by JFortmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know every name of who I dealt with.
Oct 20, 2019 -

Del Toyota responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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