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Del Toyota

Thorndale, PA

4.7
6,422 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,422 reviews

July 18, 2019

Professional, product knowledge, customer sensitivity Ed's approach was low key and listened to our needs. Felt comfortable yet business like in the process. Sean was very thorough when presenting the f More

by Craig Muller Sr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Jul 19, 2019 -

Del Toyota responded

Thank you for the feedback, Craig! We are happy to hear of your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 18, 2019

Tacoma My experience with Del Toyota was great. They made the entire buying process very quick and painless. I would definitely recommend them to friends and More

by RYAN.FETTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Del Toyota responded

Thank you for your great feedback and recommendation, Ryan! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, just give us a call! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

Repair of defect My new Rav had a defect when I bought it but the problem has been resolved now and I was very happy with the service. More

by ELECTR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boorse
Jul 18, 2019 -

Del Toyota responded

Thank you for sharing your feedback. If you have any questions or if we can be of assistance, please don't hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

In and out fast A little disappointed that they didn't readily have the needed part and that we'll need to return. But other than that the staff is great, waiting ar More

by LAZANDTAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 18, 2019 -

Del Toyota responded

Thank you for your valuable and honest review. Feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

Guy was real good I came in for my truck. Then I came in for my car. Both were done by the same guy. He was Brett Murphy. He did the stuff quick and right. No xx. No te More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Jul 18, 2019 -

Del Toyota responded

Your feedback is greatly appreciated, jc! Brett is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

New lease process Turning in my old lease for a new lease was a breeze. Service was great! I would definitely recommend del Toyota to everyone. Thank you! More

by BRIDGETACAFARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Del Toyota responded

Thanks for the positive words, Bridget. You're always welcome and we look forward to seeing you next time. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

20194Runner Very friendly, knowledgeable, and professional sales and service staff. Ed was knowledgeable and low pressure. Ken was efficient and easy to deal wi More

by DD1446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Ed Pollock, Nick Abbattista
Jul 18, 2019 -

Del Toyota responded

Thank you for recognizing your experience at Del Toyota. I am glad that we were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 16, 2019

5,000 mile service Very courteous and the wait wasn’t long at all! The waiting area is very nice and i like how they explain everything to you! More

by ASHARTRELL410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Derek Thrailkill
Jul 16, 2019 -

Del Toyota responded

Thanks for the kind feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 16, 2019

Really fast. In and out. Super quick and friendly service. Would recommend this dealer for anyone looking for a variety of Tacoma’s. They had them all and Adrian was really he More

by John1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 17, 2019 -

Del Toyota responded

We appreciate your comments and are happy to hear that Adrian was able to meet your needs. At Del Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 15, 2019

My preferred dealership Recently switched from another local Toyota dealership to Del Toyota after an overall disappointing experience we needed to find a place we could trus More

by MinivanFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk, Mike Naegele
Jul 16, 2019 -

Del Toyota responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Del Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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