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Del Toyota

Thorndale, PA

4.7
6,422 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,422 reviews

July 20, 2019

Incredible! The entire team that interacted with was incredible. Grady made the transaction run smoothly, Angel did a great job of explaining the features on the More

by TL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Grady Oren
Jul 21, 2019 -

Del Toyota responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Please come back and see us again in the future with anything else you might need. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 20, 2019

It was great! Don and angel helped me tremendously with my purchase of my new car! They walked me through everything i needed to know and made sure i had everything More

by Dudleyj47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
Jul 21, 2019 -

Del Toyota responded

We loved reading this review! Happy customers are our aim, and it appears Don and Angel really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 20, 2019

Great experience Great sales person. Very responsive and worked multiple scenarios to come up with the best fit for my needs. Would highly recommend Adrian Sirbu f More

by danaseuffert@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 21, 2019 -

Del Toyota responded

Dana, thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Adrian made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 20, 2019

Friendly staff Was very happy with the dealership and their employees. Will keep going back for service and all my vehicles. They greeted me as soon as I walked in. More

by Dinad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2019

Good visit I appreciate a simple oil change with no pressure to do some BS maintenance that we didnt need yet. Thank you for being honest. Car sense always tr More

by nsampey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez, Nick Abbattista
Jul 21, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2019

Hassle free I purchased my first new car ever here. Everyone was very friendly and i was taken care of as if i was a long time standing customer. They made the pr More

by Cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2019 -

Del Toyota responded

Thanks for allowing us to help you. I am pleased that we could make your visit fast and easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2019

Best dealership I have ever worked with!!! Every single employee here is the best!! I never ever feel pressured or like I’m getting the run around. Martin made this the fastest , easiest purcha More

by MR.APPLIANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Mike Naegele
Jul 21, 2019 -

Del Toyota responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Angel and Martin are great assets and we're thankful to have them on our team. We appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2019

Thank You!!!! Thank you Al for your time and patience!!!! My husband is color blind now!! We love our new Camry XSE. Thank you for everything all!! More

by JIMENEZLILIANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Demsky
Jul 21, 2019 -

Del Toyota responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 18, 2019

Positive experience buying at Del. We wanted a used Highlander and found a great 2015 at Del. Shawn Krause was patient and attentive in our search and in the purchase process, Angel was More

by HighlanderOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Shawn Krause
Jul 18, 2019 -

Del Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Shawn and the rest of the Del Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 18, 2019

Service With a Smile Had an appointment for service, and they were extremely flexible on the time and date when I called to make it. They got my vehicle in right on time, More

by JOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall their names., Mike Naegele
Jul 18, 2019 -

Del Toyota responded

John, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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