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Del Toyota

Thorndale, PA

4.7
6,790 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,790 reviews

October 29, 2019

Best dealer Well thanks to Martin the best guy selling car n my favorite and ima try find a lot people so he can give me the 50 dollar to every person buys a car More

by DANIEL NINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Del Toyota responded

Hello Daniel and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Martin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 29, 2019

My salesman was Steve Heinz. He was well prepared for my visit to Del. While waiting for finance, Angel Lewis walked me through the technical aspects of the new Tundra Limited. She was very helpful, havin More

by barrcobill
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Oct 29, 2019 -

Del Toyota responded

Thank you so much for your feedback, Bill. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Steve. Please let us know if we can ever help you in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 29, 2019

My wife and I traveled 3 hours away from home and leased a new home. Usually once we get to the Finance portion of the purchase, is when the surprises begin. Well, not today, Ken was Awesome. He conversed More

by Jschwartz75
Recommend Dealer
Yes
Employees Worked With
Ken Tran
Oct 30, 2019 -

Del Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ken was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 29, 2019

Horrible I wasnt given any choices, questions not answeed , pressured and when i cancelled the deal i received a profanity laced message saying i wasted their More

by TRUCKERGUY3169
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Demsky
Oct 29, 2019 -

Del Toyota responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, The Stevens Creek Toyota Management Team

October 29, 2019

Great experience Shawn k. Was amazing!! Worked well with me and made car shopping easy! I would 100 percent recommend seeing Shawn if your looking to buy a new car! More

by Jreinhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Shawn Krause
Oct 29, 2019 -

Del Toyota responded

Thank you for your great review! We're glad to have Shawn on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 29, 2019

Rizk is amazing for getting me a taco! Yesterday I had an appointment to come in and see Rizk about looking into getting one of Del Toyotas' vehicles. I wasn't too sure if I would be able t More

by WayneJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk
Oct 29, 2019 -

Del Toyota responded

Wayne, thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Top notch professional service I worked with Grady getting a 2019 Highlander lease and it was a great experience from beginning to end. They have a huge inventory and are willing to More

by DANRICKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Grady Oren
Oct 28, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Super Quick and friendly The quickest car buying experience I have ever received. Grady was very helpful and honest. Did not have to deal with back and worth you normally get More

by Juans525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Grady Oren
Oct 28, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Del Toyota The team was polite and not pushy. Gave us the freedom to make our final decision. The salesman even found us a discount we didn’t know about. More

by GMCORBETT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Demsky
Oct 28, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Great car buying experience My experience buying a new Toyota 4Runner was excellent. From the first test drive to my purchase, I had a great experience with making my decision t More

by NLAZZARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Oct 29, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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