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Del Toyota

Thorndale, PA

4.7
6,422 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,422 reviews

July 24, 2019

Go to DEL TOYOTA for ALL SERVICE and SALES I had my car windshield replaced at Malvern Toyota...what a mistake. Service is extremely poor. When I came to get my car they couldn’t find it. Wh More

by ROSEMARIE C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat service desk
Jul 25, 2019 -

Del Toyota responded

Hi Rosemarie and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Pat is a great asset and we're thankful to have her on our team. We appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 23, 2019

Very nice and welcoming Everyone from the salesman I worked to the person I signed the papers with and even the person that showed me the car was extremely kind and helpful More

by Kevinhoopes15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Ben Gomez
Jul 23, 2019 -

Del Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 23, 2019

Del Toyota has excellent staff.. Service center is very honest..coffee is good..staff is courteous and you don’t feel like you are being swingle..all line stalk are polite.. More

by EJSTURM5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 24, 2019 -

Del Toyota responded

Thank you for the lovely compliment! Please don’t hesitate to contact or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 23, 2019

Found problem with water pump and repaired same day Ease of set-up for service and quality of work. Completed on time and when I mentioned I bought an extended service they were able to put the water p More

by DAVIDJCARR13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 24, 2019 -

Del Toyota responded

Thanks for sharing your positive experience with us, David. Don't hesitate to contact us if there is anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 22, 2019

Prompt and responive This was my first time for service at Del. It was a very positive encounter. The work was completed promptly. I'll be back. Thanks More

by GUTERL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 22, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 22, 2019

THANK GOODNESS! Your mechanics fixed my problem that had already stumped the other guys three times. And your communications lady kept in touch diligently even thou More

by jls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat, I think, in Service
Jul 22, 2019 -

Del Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 22, 2019

Awesome dealership Del Toyota was an easy and awesome buying experience. Not pushy and they tried hard to get you the best deal possible. Adrian was very cool and really More

by Calpal3308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 23, 2019 -

Del Toyota responded

Thank you for taking the time to share with us! The goal of the Del Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 21, 2019

Excellent Customer Service We walked in knowing nothing about a lease purchase and Shawn was so helpful and explained every thing and answered every question that we had. More

by Scarlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Mike Naegele, Shawn Krause
Jul 21, 2019 -

Del Toyota responded

Thanks for your outstanding review, Scarlett! I'm very happy to hear that Shawn was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 21, 2019

Great service They were very friendly and on time for my appointment. I was in for an oil change and check up. They were fast and efficient and explained everything More

by LOBAT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Del Toyota responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 21, 2019

Best experience at a car dealership ever! Simply put, my experience at Del Toyota was singular the best experience I've ever had buying/leasing a car at a dealership. Sean Boorse, Sean Kark More

by thehopbrewkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Sean Boorse
Jul 21, 2019 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! It's delightful to know that our team provided you with the best car buying experience you've ever had! Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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