Back

Del Toyota

Thorndale, PA

4.7
6,422 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
Contact Dealership

2945 E Lincoln Hwy

Thorndale, PA

19372

Directions

By Type

Showing 6,422 reviews

August 12, 2019

Great service and fast repair. I was given a clean loaner car while my car was fixed. I chose their service plan when I bought my Toyota Highlander there. It was worth every penny More

by TOMHARHAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Aug 19, 2019 -

Del Toyota responded

Tom, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 12, 2019

Who wants to hear their brakes squeaking? Got front brakes done. within two days they were squeaking. took the car back told them the front brakes were squeaking. claimed I needed back brak More

by Sha0528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Domonic
Aug 19, 2019 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2019

Great service I have had nothing short of great service from all departments at Del Toyota. I have been buying my cars there for at least the last ten years and th More

by JOETORNETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2019 -

Del Toyota responded

Thank you for the great feedback and recommendation, Joe. Your continued patronage of our dealership is sincerely appreciated and we hope to be part of your future auto purchase. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2019

Great Price, Mediocre Sales Service Bought the car through Costco discount program at a fantastic price no one else could come close too. However, after driving 1 1/2 hours to the dealer More

by GREGANDROBYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Aug 12, 2019 -

Del Toyota responded

Greg and Robyn, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2019

Very smooth and quick transaction. Leased a Tundra from Del they are approximately 100 miles from where I live. Probably the best experience I’ve had to date in leasing a vehicle. More

by Frank P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Ben Gomez
Aug 12, 2019 -

Del Toyota responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2019

nice place to do business Amr is very personable and he put me at ease. The whole experience was much easier than I had anticipated. Staff is very pleasant, and the sausag More

by DNNDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Amr Rizk
Aug 12, 2019 -

Del Toyota responded

Thank you for your great review! We're glad to have Amr on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2019

Wonderful - they worked me in, within the same day. I had just been on a long trip and a couple of warning lights were on. I figured that I had picked up a nail in one of my back tires and I was right. More

by DOCNADINEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 12, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2019

First rate experience I was in and out of the dealership in 45 minutes on a very busy Saturday afternoon. Everything went well without a glitch. Would recommend this dealer More

by EEDNAR25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Grady Oren
Aug 12, 2019 -

Del Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2019

Quick and easy It’s so nice to just simply pull my vehicle into the service entrance, leave the key, take a slip and give that to a waiting service member at their d More

by WOLFSONTRACING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack, Nick Abbattista
Aug 12, 2019 -

Del Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 10, 2019

Good experience We brought a 15 year old Prius in for service. Diagnostics showed both batteries were dangerously low. We then Met with a sales rep to determine n More

by LIZCAGGIANO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Aug 11, 2019 -

Del Toyota responded

Thanks for sharing your positive experience with us. Don't hesitate to contact us if there is anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
461
...