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Del Toyota

Thorndale, PA

4.7
6,422 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,423 reviews

August 21, 2019

New car purchase Had great experience overall, good service, salesman Abe was courteous, professional, and the General manager Mr Jimmy Lopez was exceptional ,Would r More

by JEFFERYSVCH62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Aug 21, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Outstanding sales experience The sales process at the dealership was outstanding. From the initial quote (very fair price), procuring of the exterior color and interior requested, More

by D4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Don Romanek
Aug 20, 2019 -

Del Toyota responded

We love hearing about customers that have a terrific experience at Del Toyota. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Warm service and best price This is the second RAV4 I bought through Grady. He really is a nice and amazing guy. Smart, frank, no-tricky and does his very best to service every c More

by Johnsonjolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Mike Naegele, Grady Oren
Aug 21, 2019 -

Del Toyota responded

Thank you for leaving us this great review, Johnson. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Great service Great service, great knowledge of the vehicles in stock, super friendly and always helping the clients needs. We drive from Lancaster PA not just to More

by Eliezer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 21, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Renewed faith in the car buying experience Buying a car is something that my wife and I have grown to dread over the years. Del Toyota changed our minds! They have the most wonderful staff we More

by BeastMobile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
Aug 21, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Very helpful. Grady was extremely helpful, very forthcoming and honest. A very nice and friendly guy, the whole place was very friendly. They helped me out in a las More

by yondaime77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Oren
Aug 20, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Great Experience Salesmen Derek was great to deal with, even liked the finance guy from vietnam. Would definitely do business with these guys again. I hate salespeop More

by Joewaring100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Derek Thrailkill
Aug 21, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2019

Best vehicle buying experiance i have ever had!! I recently leased a vehicle from ben gomez at deltoyota. I live 2 hours away and was able to do it all over email so i only spent about 15 minutes in More

by BIGMATT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Aug 21, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2019

Civic Service The service that was provided was excellent. Quality service that was done on time and the price was right. I would recommend this dealer to everyone. More

by GKDAVIS28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 20, 2019 -

Del Toyota responded

Davis, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2019

A great car buying experience First time I have bought a late model car in 20 years. This was a great experience with out all the haggling I had thought I was in for . Thanks for m More

by PJMALIZIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Aug 20, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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