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Del Toyota

Thorndale, PA

4.7
6,423 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,423 reviews

August 23, 2019

Professional & Knowledgeable Our salesman was a pleasure to work with. He knew the different models inside and out. We felt very comfortable with him and had complete confidence i More

by GCROSSIR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2019 -

Del Toyota responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 22, 2019

Great sales staff Was searching for a while for a good condition VW TDI diesel. Found one online at Del Toyota and had a great experience there! Would definitely recomm More

by MITCHMAN91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kimberly Smith
Aug 25, 2019 -

Del Toyota responded

Thank you for your valuable and honest review. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Aug 25, 2019 -

MITCHMAN91 responded

Hi Jim. I updated my review! My concern was taking care of by Domenic in Service. Greatly appreciate you guys taking care of my concern!

August 22, 2019

Brett M is the best - he should work at Mercedes Every time I bring my truck in, I have Brett Murphy work on it. He knows lots about the Toyota’s and always fixes my truck. He even put a paper thing More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Aug 25, 2019 -

Del Toyota responded

Thank you so much for your review! We really appreciate your business and are so happy that Brett could provide great service to you and your vehicle. We look forward to serving you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 22, 2019

Exceptional Experience I want to thank the staff at Del Toyota for all they did to assist my wife and me in the purchase of our 2019 Rav 4. Special thanks to Dominic Saia, C More

by BEVANS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Saia, Ken Tran, Connor Christman
Aug 25, 2019 -

Del Toyota responded

Thank you so much for this lovely review, Bob! If you have any questions or if we can be of assistance, please don't hesitate to reach out to us. Enjoy your 2019 Rav4! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2019

Trade in Don is great as always! I had my daughter with me and all of the staff we very considerate of her. I will always buy with Toyota. More

by NIECETHOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Romanek
Aug 21, 2019 -

Del Toyota responded

Thank you for your great review! We're glad to have Don on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2019

Sold! I came in looking for a used car and went home with a brand new 2019, Limited, Platnum HIghlander. It is beautiful. Thank you Kim! More

by MECAT13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Smith
Aug 21, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2019

Painless Have two other Toyota purchases in recent memory in two different areas. Neither was as seamless, easy and pleasant as this purchase. Everyone I dea More

by Flip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Bauer, Angel Lewis, Ed Pollock
Aug 21, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2019

Transparent and Honest Nick is a great guy. He was able to support my dealership visit without a scheduled appointment. The certified pre owned car I wanted to see was locat More

by Maslin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Abbattista
Aug 21, 2019 -

Del Toyota responded

Hi Maslin and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Nick is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2019

Poor service It was recommended that we replace the shocks in our sequoia so we had went ahead and did that repair. A few days later, the check engine light/VSC Tr More

by MITZIMANUEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack Fitzpatrick, Jesenia, Josh
Aug 21, 2019 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2019

Leasing a car This dealership offered competitive rate for leasing a car, and the process was good and efficient. That’s how I closed the deal with them. More

by Brandy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Del Toyota responded

Brandy, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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