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Del Toyota

Thorndale, PA

4.7
6,778 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,778 reviews

December 12, 2019

Excellent and efficient. I have dealt with Del Toyota in Thorndale for over 4 years. I have always been satisfied. They have serviced 3 Toyotas for me satisfactorily. More

by RANDLEJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 13, 2019 -

Del Toyota responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2019

Awesome The service staff greeted me imedately and were very concerned about my time and repairing my vehicle right the first time and making the most of the More

by MARKSCLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenici Sala Frank Artetio and Scott Stiletto, Mike Naegele
Dec 13, 2019 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2019

Quick, good waiting area , nice people to deal with. I ate a donut and the last time I had a donut was the last service visit! More

by PEDRO41404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Dec 13, 2019 -

Del Toyota responded

Pedro, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2019

Accepted Appointment. Won’t provide service Made an appointment to complete service already paid for but could not be previously completed. They accepted an appointment, and after driving for o More

by NotHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
Dec 13, 2019 -

Del Toyota responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2019

Great! Friendly environment and great customer service. I would highly recommend coming and getting started on a new or update here. 10 out of 10 stars! More

by BETZYSANCHEZ1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2019

My First “New” Vehicle Purchase I purchased my first “new” vehicle with Del Toyota last night. I was very nervous about the process and Grady and the staff really took their time wit More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Oren
Dec 13, 2019 -

Del Toyota responded

We really appreciate your feedback, Kathleen. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 11, 2019

Amazing amazing amazing! Wow, what a fantastic experiance from connor christman! I work in the automotive industry and let me tell you that this kid is excellent and stright More

by Yarik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Christman
Dec 11, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 10, 2019

Quick and Easy Easy and good price via online. I made an appointment and upon walking in, was quickly greeted and assigned an associate. After some preliminary pap More

by CraigP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Nikki Dougherty
Dec 10, 2019 -

Del Toyota responded

Craig, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you, as we know buying a car takes time out of your day. Enjoy your new car! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 10, 2019

Pretty easy and fun Very friendly and good service. They were really comprehensive and gave me several good choices knowing where I stand on terms of economical budget an More

by MISSAELAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 10, 2019

1st class service The service team at Del works to ensure your car receives only the work it needs to keep it in top performing shape at the lowest cost. More

by Faith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry in service, Mike Naegele
Dec 11, 2019 -

Del Toyota responded

Faith, thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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