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Del Toyota

Thorndale, PA

4.7
6,778 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,778 reviews

December 19, 2019

A new car buying experience I'll give him a high rating as this was the easiest automobile transaction with a dealer I've ever experienced. From the start of dealing with Grady l More

by mmead0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Grady Oren
Dec 20, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 18, 2019

Service for Tahoe 2019 I am very disappointed because when I bought the Tahoe they told me I can bring the car to this dealer considering I have bought three more cars in th More

by Familia Henriquez-Midence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Dec 18, 2019 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 18, 2019

New 4Runner. Got the car I wanted, the color I wanted and all the options I needed at a great price in under 2 hrs. and better rates then my CU More

by WILLIAMS19464
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Don Romanek, Mike Naegele
Dec 19, 2019 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 17, 2019

Excellent Working with Jim and Kim and Jim in finance was a excellent experience they made things happen very easy quickly and smoothly I would recommend This d More

by MAZZULA11
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Smith
Dec 18, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 17, 2019

excellent purchase experience Was walked through each process in purchase (there were many). All questions were answered succinctly and I believe honestly. Am pleased with my purch More

by FPCOLE
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Dec 18, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 17, 2019

Helpful Jerry was very helpful and understood I required the truck be completed timely. Prefer Jerry over other service personnel. Honest and upfront about th More

by tomburgess14
Recommend Dealer
Yes
Employees Worked With
Jerry, Mike Naegele
Dec 18, 2019 -

Del Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jerry and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 17, 2019

Efficient and easy buying experience I recently bought a 4Runner TRD Pro, which is in high demand with limited availability. Nikki kept in touch with me as she located the exact model wi More

by MAZZOLAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Al Demsky
Dec 18, 2019 -

Del Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Nikki and the rest of the Del Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 16, 2019

Awesome experience Top notch Dealer with very friendly staff. Traveled 4 hours and was not disappointed. My salesman Ben G. was very prompt with calls and Emails and m More

by jrobbin12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Dec 18, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 16, 2019

Short and sweet. Both gentlemen, Antonio and Ken with were awesome. There was no time I felt like I was being misled. I have already told guys at work to go see yall. More

by JOHN.1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Dec 16, 2019 -

Del Toyota responded

Thank you for your great review, John! We're glad to have Antonio and Ken on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 16, 2019

Good Service I am still on my free service schedule, but everyone has been excellent in service and answering my questions. So, so far so good! It is a long trip More

by JEDREHER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick, Jared Bell, Angel.
Dec 18, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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