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Del Toyota

Thorndale, PA

4.7
6,777 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,777 reviews

December 29, 2019

Worth the drive Don was great to work with! This is the second vehicle my family has purchased this year from Don and Del Toyota. Each time requires 11 to 12 hour rou More

by JOHNCIOLLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Romanek
Dec 30, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 29, 2019

What a great experience at Del Toyota as a Costco member Nikki and Don are excellent at what they do and enable me to make arrangements and decision even when I was still overseas. Don has excellent knowledg More

by THIERRY.K.NGUYEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Nikki Dougherty, Don Romanek
Dec 30, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 29, 2019

New lease experience! Great customer service. I asked about what I wanted in a vehicle and they delivered same day! No pressure salesman. Listened to my concerns and they w More

by Colecat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 29, 2019

Excellent attention ...my English no good but special personal speak Spanish... marvelous service...beautiful auto Scion 2016 with guaranty is the best... Thanks so much More

by DOMINGORIVAS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Del Toyota responded

¡Gracias por dejarnos esta excelente evaluacion! Nos alegra saber que podríamos ser de gran ayuda durante su reciente visita con nosotros. Esperamos verlo de nuevo en el futuro. ¡Cuídase! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 29, 2019

Helpful and Straightforward Setup my deal mostly remotely, which was without any unexpected surprises or catches. The dealership experience was quick, minus an issue with the spa More

by TundraCrewSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman
Dec 30, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 29, 2019

Great staff helpful and efficient Car we negotiated over internet matched price and vin#. Staff courteous and efficient. No time wasted nor pushy sales experience. Del's price was good More

by L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Demsky
Dec 30, 2019 -

Del Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 28, 2019

Del does so Well. AL gave great service. He does his best to locate the vehicle of your chosing. Ken broke down the numbers, went over all paper work & warranty. More

by JOE NO SE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Al Demsky
Dec 30, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 27, 2019

Alot of fun. Makes you feel like friends/family. I always come here to buy my cars. Sales make you feel like you're family. They also make you feel welcome in calling later with any questions you m More

by LMUSCATELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian. Chelsea and Ken., Amr Rizk
Dec 30, 2019 -

Del Toyota responded

Thank you for recognizing your experience at Del Toyota. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 27, 2019

Tundra Professional service. Great to deal with. will reccomend to friends and family. The whole process was processional and quick. License plates were More

by GLOBALRPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid, Ben Gomez
Dec 30, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 26, 2019

Excellent service Great service department. Appointment easy to schedule. Day of appointment service department had me in and out quickly. Everyone was helpful and More

by Jerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in service
Dec 27, 2019 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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