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Del Toyota

Thorndale, PA

4.7
6,777 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,777 reviews

January 03, 2020

Needed a new vehicle I went in not knowing which vehicle I wanted the salesman listened and made a recommendation for a certified used Toyota and they were spot on got the More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Romanek
Jan 05, 2020 -

Del Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 03, 2020

TPS broken by mechanic On my last visit the mechanic broke the tps. The light was not on when I got my car serviced. The manager would not replace it. I am not buying my nex More

by CMgR0BBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Albright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jan 05, 2020 -

Del Toyota responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 03, 2020

Flawless Transaction I highly recommend Del Toyota. Amazing experience working with Connor and Sean. Extremely friendly, helpful and knowledgeable staff. Had everything re More

by AMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman
Jan 05, 2020 -

Del Toyota responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

Great Customer service Pat called when all the information that was needed was missing and was able to fix the issue quickly and efficiently. I would recommend her to others More

by JENNB0205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Jan 02, 2020 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

Pleasant experience Strongly easy to make a service appointment. The wait was comfortable as I was provided with coffee, water, television, free wifi and comfy seating ar More

by TARA22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Naegele
Jan 02, 2020 -

Del Toyota responded

Tara, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

They treat you family! Every time I come by Del Toyota I am always treated with outstanding service and attention and never leave with a A doubt in my mind that my vehicle h More

by DHORNE113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonette Colbert, Mike Naegele
Jan 02, 2020 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

It’s all about Pat! Pat Solomon is the best service rep I’ve ever encountered! So helpful, knowledgeable, responsive, reliable, personable — she alone is enough reason fo More

by Ed V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Jan 02, 2020 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

Scheduling appointments I always deal with Jerry Dyson in your service department and he is very accommodating getting me in and out in a very timely manner. In 30 years I h More

by Rbud251
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Jan 02, 2020 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

Great Nice dealer I when there and miss karen help me to get a car she's really nice person if you go there ask for her I recommend her. More

by GHESTAGEAUDIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Del Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

Ed was great. Simply. Ed was simply great. It was because of him we were able to decide and buy. We will recommend him to all our friends. Thanks. More

by FERAGANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pollock
Jan 02, 2020 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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