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Del Toyota

Thorndale, PA

4.7
6,773 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,773 reviews

January 10, 2020

Very happy with my first experience with Del Toyota. Process was very straight forward and went very smoothly. Everyone I dealt with was very friendly and professional. More

by sig229
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Chelsea Cirino
Jan 13, 2020 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 10, 2020

Easy to work with, lots of inventory, nice atmosphere, food provided, good communication between all Del employees, family enjoyed tutorial on new vehicle, exceptional pricing More

by Mommawags
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Del Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 09, 2020

It was very easy to get an appointment at a time I needed. The staff was very friendly from beginning to end. Very nice environment to sit and wait in. Overall great service More

by BRINKSMOM88
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman
Jan 09, 2020 -

Del Toyota responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 09, 2020

I brought in my 2018 Toyota Highlander for service. They found that I had a nail in my tire and I bought a new tire. Service was great. I would highly recommend Del Toyota to my friends. Thanks again More

by S_GREENBERG
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 09, 2020 -

Del Toyota responded

We love hearing about customers that have a terrific experience at Del Toyota. We know that servicing a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 08, 2020

Jerry (Service consultant), thank you for your attention to my complaint and your effort to resolve the issue. I appreciate your quick, complete and satisfactory service! More

by OH1238
Recommend Dealer
Yes
Employees Worked With
Jerry - Service consultant, Mike Naegele
Jan 08, 2020 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 08, 2020

Service team were polite, responsive and prompt. Service was accurate and clear with pricing. Resolution to my concerns was prompt and fair. It was easy to make an appointment that met my needs. More

by Working mom
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 08, 2020 -

Del Toyota responded

We are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 08, 2020

Great/Fast Service This was the best experience I've ever had with a dealer. No playing around, no games, just a good deal. Was in and out in less than 2 hours. Would re More

by MaClel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Connor Christman, Grady Oren
Jan 08, 2020 -

Del Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 07, 2020

Wonderful Good people to deal with. Very good with knowledge about car and it features. Made my visit fun and made. Me feel like a friend. Thank you a More

by TROUT999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Nikki Dougherty, Ben Gomez
Jan 07, 2020 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 07, 2020

Was really happy with their service, was quick and very easy. Easy to negotiate with to find the perfect fitting vehicle for you. Will be going back, and referring friends! More

by CHRIS.FURCON
Recommend Dealer
Yes
Employees Worked With
Al Demsky
Jan 07, 2020 -

Del Toyota responded

Chris, we are so glad we could take care of all of your needs at Del Toyota. Thank you for giving this feedback; we will be sure to share it with the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 06, 2020

I have had plenty of experience working with dealerships as a customer and as an employee. My experience as an out of state customer at Del Toyota was better than any other dealership I had ever been too. W More

by EZ
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea, Connor Christman
Jan 06, 2020 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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