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Deel Volkswagen

Miami, FL

4.8
235 Reviews

3673 Bird Rd

Miami, FL

33146

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235 Reviews of Deel Volkswagen

March 03, 2022

I had an appointment at 9am and was taken care at 9am Mr Reinaldo was very helpful and knowledgeable the same as John the service manager More

by Mario Cabrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reinaldo in service
Mar 07, 2022 -

Deel Volkswagen responded

We're glad to hear this, Mario! It makes our day to hear that we've made the experience great! Thank you! - Deel Volkswagen

March 02, 2022

Highly recommended the service was excellent and the accommodation also thank you for your service Robert Frank More

by Irod1355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Mar 04, 2022 -

Deel Volkswagen responded

We're so glad to hear it! Thank you for rating Robert and Deel Volkswagen five stars!

March 01, 2022

Great Volkswagen dealership, definitely much better customer service compared to other dealerships in Miami. More professional salespeople who seem relatively honest. Nicolas is a great salesperson who More

by Carlos M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Munoz
Mar 03, 2022 -

Deel Volkswagen responded

Thank you for the kind comments, Carlos! Nicolas & the team look forward to serving you again in the future! - Deel Volkswagen

February 26, 2022

Everything was fine except that they forgot to fix the speaker that I had requested. More

by Erikduenas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reinaldo
Mar 18, 2022 -

Deel Volkswagen responded

Thank you for your review, Erik. We're sorry to hear that not all work was performed at the time of your appointment. Please contact us at your earliest convenience to discuss this further. Thanks, John Bu-Nassar - Service Manager - 305.448.3335

February 17, 2022

make sure you double-check after any move they make. sometimes they remive parts of your car and if you don't pay attention, thse will keep missing. fortunately here it was all the caps from rim nuts. c More

by just a jetta user wanting no trouble
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure who was actually doing the service. he would not show up for my congratulations....
Mar 18, 2022 -

Deel Volkswagen responded

Thank you for bringing this to my attention. I'm sorry to hear about this experience and will make sure it gets addressed with my team so that we can take steps to improve the service we provide to our valued customers. I hope you'll consider giving us the chance to do better in the future. Thanks again and please don't hesitate to reach out directly if you'd like to discuss the situation in greater detail. John Bu-Nassar - Service Manager - 305.448.3335

February 15, 2022

Always responsive and proactive. They provide excellent service that is always on time. Sergio was awesome to work with today. More

by DavidP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio was who I worked with- 5 stars!
Feb 17, 2022 -

Deel Volkswagen responded

Thank you for your continued support of the Deel Volkswagen team, David! We appreciate your kind words and look forward to your next visit!

February 14, 2022

Robert Frank is great!! His attentiveness and professionalism is admirable; always responds calls. Timely service! More

by Rivera.yami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Feb 16, 2022 -

Deel Volkswagen responded

Hi Yami, thank you for sharing your experience working with Robert at Deel Volkswagen! See you next time!

February 03, 2022

Great service and communication. The team ensured all was taken care of and went above beyond to return my car as soon as possible. More

by sol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Feb 04, 2022 -

Deel Volkswagen responded

This is what we like to hear! Thank you for choosing Deel Volkswagen, Sol!

January 28, 2022

Great Service! Robert was very attentive to detail. It is my second time going in for service and had great experience both times. Highly recommend More

by gabi_quintero1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Jan 31, 2022 -

Deel Volkswagen responded

Thank you for trusting the Deel Volkswagen team with your loyal business! Robert & the team are grateful for your continued support and look forward to seeing you again next time!

January 28, 2022

Excellent service! Sergio was very professional and provided excellent customer service. The rest of the staff was courteous and friendly. Highly Recommend the customer service department. More

by AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
Feb 01, 2022 -

Deel Volkswagen responded

Sergio and the Deel Volkswagen team are grateful to have your rave review, AL! Thank you for being such a great customer!

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