Deel Volkswagen
Miami, FL
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234 Reviews of Deel Volkswagen
Kristi invite service department was excellent! The entire experience was A+ and would definitely consider leasing another Volkswagen with Deel just based on the service experience! The entire experience was A+ and would definitely consider leasing another Volkswagen with Deel just based on the service experience! More
I will be driving out of my way to avoid this location when I need service work done on my Volkswagen. These guys have absolutely zero understanding of what customer service is. They don’t understand how when I need service work done on my Volkswagen. These guys have absolutely zero understanding of what customer service is. They don’t understand how to provide quality communication over the phone whether it’s a phone call or text. They don’t know how to greet a customer. They also don’t know how to give a final price of what the service cost. They overcharge you and that’s expected of a natural dealership, but they don’t give you any sense of security that they care about you. It’s very clear that the manager there is not training the team to be customer oriented at all. I absolutely would recommend everybody to not go to this particular dealership for service. Absolutely letdown . More
Excelent personal assistant. Great facilities. The transportation availability is part of good service. The staff as a whole very attentive Great facilities. The transportation availability is part of good service. The staff as a whole very attentive More
Arturo was very accommodating and friendly. He took me in with very little fuz and I was very late for my appointment. Great customer service!! He took me in with very little fuz and I was very late for my appointment. Great customer service!! More