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Deel Volkswagen

Miami, FL

4.8
234 Reviews

3673 Bird Rd

Miami, FL

33146

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234 Reviews of Deel Volkswagen

November 21, 2024

Francys and the entire Deel Team provided excellent customer service and knowledge which made for an enjoyable experience More

by Bill Tawpash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francys Ordosgoitti, Sales
Nov 22, 2024 -

Deel Volkswagen responded

Bill, we're delighted to hear that Francys and the Deel Volkswagen team made your experience enjoyable with their excellent service! Thank you for sharing this feedback.

November 13, 2024

Good response to customer concerns and prompt service - management definitely responsive and willing to interact and solve issues More

by Jkmia@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Nov 13, 2024 -

Deel Volkswagen responded

Thank you for sharing your experience with Deel Volkswagen! We're glad to hear that our management team was responsive and attentive to your concerns. We appreciate the feedback and look forward to serving you again in the future!

November 13, 2024

Kristi invite service department was excellent! The entire experience was A+ and would definitely consider leasing another Volkswagen with Deel just based on the service experience! More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
Nov 13, 2024 -

Deel Volkswagen responded

David, we're delighted to hear that Kristi and the service department provided an A+ experience at Deel Volkswagen! We look forward to assisting you with your future leasing needs.

November 09, 2024

I will be driving out of my way to avoid this location when I need service work done on my Volkswagen. These guys have absolutely zero understanding of what customer service is. They don’t understand how More

by Signed up to rate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Luicito
Nov 11, 2024 -

Deel Volkswagen responded

It's disheartening to hear about your experience with our service team. We strive for excellent customer communication and transparency, so it's concerning that we fell short in these areas during your visit. Your feedback is invaluable, and we're committed to addressing these issues promptly. If you're open to discussing this further or have any other concerns, please reach out at your convenience. Thank you, John Bu-Nassar - Service Manager - 305-520-7355

November 07, 2024

Excellent work as usual, car delivered on time and well, received recommendations from Jose for better maintenance More

by Xavier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Nov 08, 2024 -

Deel Volkswagen responded

Xavier, thank you for your feedback! We're delighted to hear that Jose and the Deel Volkswagen team provided excellent service. Safe driving ahead!

October 29, 2024

Excelent personal assistant. Great facilities. The transportation availability is part of good service. The staff as a whole very attentive More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
Oct 29, 2024 -

Deel Volkswagen responded

Liz, we're delighted to hear you enjoyed the excellent service and facilities at Deel Volkswagen. Thank you for sharing your experience with us!

October 16, 2024

Reinaldo did great he was excellent explained everything my warranty works awesome thanks a lot More

by mercy8595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Oct 16, 2024 -

Deel Volkswagen responded

We're happy to hear it! Thank you for coming to Deel Volkswagen!

October 14, 2024

It would if one of the three people I delt with would of greeted me More

by Gilberto.galceran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
Oct 15, 2024 -

Deel Volkswagen responded

Gilberto, thank you for the review. I'm sorry to hear we didn't leave you with a better impression during your visit and will make sure this feedback gets addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, John Bu-Nassar - Service Manager - 305-520-7355

October 02, 2024

Arturo was very accommodating and friendly. He took me in with very little fuz and I was very late for my appointment. Great customer service!! More

by Francisca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gomez
Oct 03, 2024 -

Deel Volkswagen responded

Francisca, we're delighted to hear that Arturo provided you with such accommodating service at Deel Volkswagen. Thanks for sharing your experience!

October 01, 2024

Courteous, professional and expeditious, always a pleasure to deal with DEEL! Their service department is fantastic. More

by sandra3120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo and Rick
Oct 02, 2024 -

Deel Volkswagen responded

Thank you for the wonderful feedback, Sandra! We're delighted to hear that our service department at Deel Volkswagen continues to impress. We look forward to serving you again next time!

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