Dean Team Subaru Volkswagen

Outstanding Service I can't stress enough the service at your location is the best in my 33 years as a car owner I have ever had. Your team met & exceeded all expect I can't stress enough the service at your location is the best in my 33 years as a car owner I have ever had. Your team met & exceeded all expectations. If I could give your location all 12's on a 10 scale, I would. I will recommend your location to any & all VW owners I encounter. Thank you very much for the excellent & professional service. Kurt & Susan McCLellan More

Great people! James Becker was our salesman. He was great, explained the car and showed us everything about. We could not have asked for a better salesman! Matt James Becker was our salesman. He was great, explained the car and showed us everything about. We could not have asked for a better salesman! Matt gave us what we wanted for our trade-in, there was none of the going back and forth that is always so frustrating! Dustin was our finance guy, and made all of our decisions painless. Our decision to use the Dean Team was the best thing we could have done. We did go to another dealership and turned around and came straight back to James and the rest if the Dean Team!! If you are looking to buy a Subaru skip the others and go to see James Becker at Dean Team Subaru. We love our Outback!!! More

Extremely Satisfied Customer The best experience Ive ever had purchasing a vehicle, the staff was extremely friendly and helpful, and got me an AMAZING deal on my vehicle. Would h The best experience Ive ever had purchasing a vehicle, the staff was extremely friendly and helpful, and got me an AMAZING deal on my vehicle. Would highly recommend!! More

2013 Outback Jason was professional, quick and knowledgeable. I found the process of locating, test driving and negotiating the trade in price to be very pleasant. Jason was professional, quick and knowledgeable. I found the process of locating, test driving and negotiating the trade in price to be very pleasant. More

Don't go anywhere else! This is my second VW purchase from Dean Team. The lease on my Jetta is up in August and I thought why not get a new car now while there are great deal This is my second VW purchase from Dean Team. The lease on my Jetta is up in August and I thought why not get a new car now while there are great deals. Rich, Scott and Rick all worked really hard to make sure I got the car I wanted at a price I could afford. No haggle, no hassle, all happy. What I liked best was not only are they easy to deal with, most dealerships put you in "the box" and there's a lot of stress, back and forth super secret 'checking with the manager' biz, but not here. Rich and Scott sat down with us, wrote everything out and talked with us, not at us about how we could come to an agreement. The longest part was dealing with the finance which really was no fault on their part ( I have dual state residencies). Even then Rick was out talking to us and updating us on the situation as it went along. There was no covert operation...everything was upfront. I will definitely go back to Dean Team for a VW and 1000% recommend it to anyone looking for a great vehicle and no headache! PS: My Passat got 35 MPG driving back east!! Almost 500 miles on 3/4 tank. Made it all the way from Ohio to DC on a half! More

Very easy to deal with Bought a new VW today from Dean Team Volkswago. Everyone there made it extremely easy and worked with me on the price. Would highly recommend. Bought a new VW today from Dean Team Volkswago. Everyone there made it extremely easy and worked with me on the price. Would highly recommend. More

Purchasing A New Car My husband and I just purchased a 2015 Outback Limited from Adam Smith at the Dean Team Subaru dealership. After purchasing cars over the years, it w My husband and I just purchased a 2015 Outback Limited from Adam Smith at the Dean Team Subaru dealership. After purchasing cars over the years, it was a real pleasure to work with Adam. He know his cars, inside out. He has a friendly and outgoing personality, and is not "pushy" in terms of negotiating a contract for purchase. Great sense of humor, very helpful. All in all, the best car purchase we've ever made. We will definitely be back as "repeat" customers. More

Awesome experience I just bought a new Subaru Legacy in 2011. But my family grew and needed something bigger. Carl was able to hook me up with a great deal on a 2012 Hon I just bought a new Subaru Legacy in 2011. But my family grew and needed something bigger. Carl was able to hook me up with a great deal on a 2012 Honda Pilot. Everything went totally smooth and they gave me a great deal on my trade and my used Pilot has a warranty for 6 yrs and 60000 miles. Thanks Carl and Dustin. More

WOW !! I shopped for a new Forester over the web and found the one that I wanted, was in transit to your dealership. I was skeptical at first, being that I I shopped for a new Forester over the web and found the one that I wanted, was in transit to your dealership. I was skeptical at first, being that I live in Southern Illinois and would have to travel around 140 miles just to get there. James Becker made it happen. He was well informed, friendly and one of the best salesman I have ever dealt with. Don't ever get rid of him. I expect to see him there when I purchase my next Subaru in 2019. More

Great New Car Buying Experience The best car buying experience I've ever had, hands down - very friendly and low pressure. John (sales associate) and Dustin (finance) were great thr The best car buying experience I've ever had, hands down - very friendly and low pressure. John (sales associate) and Dustin (finance) were great throughout the entire process - from walking through the doors, to the test drive, working out the payments, and picking up the new vehicle - very knowledgeable of the vehicles, financing, etc. John and Dustin were very attentive and committed to ensuring I understood everything and was happy with the new vehicle - even following up by phone several times to check in with me and see how I liked the vehicle and if I needed anything. I would definitely highly recommend this dealership to anyone I know who is looking for a great place to buy a car and experience awesome customer service from start to finish! More