Dean Team Subaru Volkswagen

I was extremely impressed with friendliness of the entire staff. The sales rep I worked with was James Becker, who was knowledgeable of the entire Subaru line and was able to answer all of my questions rega staff. The sales rep I worked with was James Becker, who was knowledgeable of the entire Subaru line and was able to answer all of my questions regarding the model I was interested in. Even though it was a busy Saturday morning, James made himself available to me and a few other customers. James introduced several different extended warranty and service options, without the undue pressure I've experienced at other dealerships. I would rate my buying experience at Dean Team Subaru Volkswagon as the best I've had purchasing a new vehicle. I will probably stop there first when I'm ready buy my next one. More

Simple and fair car buying experience I got a very competitive price for a new Outback, and a fair offer for my trade in car right off the bat. There was never a hard sales approach--just I got a very competitive price for a new Outback, and a fair offer for my trade in car right off the bat. There was never a hard sales approach--just great service to ensure all my questions were answered during and after the sale. I've bought from Toyota, Acura, and Lexus, but this has been the simplest car buying experience, and I really like the car so far. More

I was interested in leasing a Subaru Outback - had been driving a Prius for years and wanted something bigger (second grandkid on the way) and nicer but with satisfactory gas mileage. I inquired via the i driving a Prius for years and wanted something bigger (second grandkid on the way) and nicer but with satisfactory gas mileage. I inquired via the internet, and Carl responded. It was easy to make an appointment with him, and when I arrived he was great to work with - he explained things very thoroughly about leasing vs buying and eased my fears. I decided leasing was the best option for me and Carl was very patient and knowledgeable. He was also fun to work with - great sense of humor! I took a test drive and Carl let me take a car home to live with for a day. After I made the decision on which specific model I wanted, I took the Outback home again until my car was ready. Upon picking it up, he showed me how to work everything and set up my bluetooth for me. Tom in the finance office was great too, very down-to-earth. Great experience! More

We were very apprehensive about buying a new car, as it had been over 10 years since our last. Luckily we got James Becker as our sales rep. Jim was friendly, patient, very knowledgeable obout the products had been over 10 years since our last. Luckily we got James Becker as our sales rep. Jim was friendly, patient, very knowledgeable obout the products he represents. He answered all of our questions, even anticipating many of them. Thank you James for a pleasurable experience! More

The dealership is over thirty miles from our home and I would normally not consider buying a car from a dealer that far away from home. However, they participate in True Car, which enabled us to have a goo would normally not consider buying a car from a dealer that far away from home. However, they participate in True Car, which enabled us to have a good idea of the price they would charge before we even made the trip. We went expecting to test drive a car and consider it for a future purchase. Our salesman, Pete, was very concerned about our preferences in buying a new car without any pressure sales tactics experienced elsewhere. We did not feel rushed to make a decision but the team made every effort to make our experience a good one. They offered us a great deal and we decided to buy the car that day. I brought the car back several days later to have the seats, carpet and paint treated. The service was completed, as promised. I left a CD case in the loaner car when I picked up my car and Pete mailed it back to me so I would not have to make a return trip. The customer service from both the sales and service teams was outstanding. I would recommend Pete as a salesman, anytime anywhere. More

Jim Happe was an awesome salesperson to work with! He helped us out in every way and was not pushy! He was very easy going and friendly! I would definitely deal with Jim Happe again if/when purchasing helped us out in every way and was not pushy! He was very easy going and friendly! I would definitely deal with Jim Happe again if/when purchasing another car. Overall, I had a great experience. More

My husband and I have bought from Dean Team Dealers before and have never had a bad experience. We went thinking we were going to buy a Forrester but I fell in love with the Outback. We are the owners before and have never had a bad experience. We went thinking we were going to buy a Forrester but I fell in love with the Outback. We are the owners of 6 Subaru's before this purchase and James told us some things about the Subaru we didn't know. He was very polite and knowledgeable. Annie was just as friendly and helpful as she has been in the past. Rick did a great job with the paper work. Once again a happy experience with Dean Team. James keep it up, you did a wonderful job ! Sincerely S. Buerk More

We bought a 2011 VW Jetta from this dealership. It was an excellent experience. Jim Happe walked around the lot with us showing us many differerent vehicles. He was very helpful and informative. When i an excellent experience. Jim Happe walked around the lot with us showing us many differerent vehicles. He was very helpful and informative. When it was time to negotiate it was very quick and easy and we got a great price. More

Great place would reccomend anyone looking to buy new or used ! The service that me n my wife got was 5 star very satisfied will buy next car from the dean team without a doubt! When u buy new or used this used ! The service that me n my wife got was 5 star very satisfied will buy next car from the dean team without a doubt! When u buy new or used this is how ur supposed to b treated that's how I felt at the dean team dealership. More

James Becker was very knowledgeable in the Subaru product features and accessories. James went well beyond our expectations to help us decide on which model and trim package to purchase. James worked with us features and accessories. James went well beyond our expectations to help us decide on which model and trim package to purchase. James worked with us and his manager, Matt, to help us get a really good price. Dustin was very helpful in getting us set up with financing. The total experience was very good. We are very happy with our new Subaru Outback and very pleased with all the time and help James spent with us to make our experience a great one. I would highly recommend others to look into a Subaru at Dean Team, and especially to ask for James Becker to help them. More