Dean Team Subaru Volkswagen

Above and beyond This is a long overdue review on a newly purchased 2015 VW Golf GTI. I worked with Carl Schaeffer and Scott Roberts who assisted me with an issue I ha This is a long overdue review on a newly purchased 2015 VW Golf GTI. I worked with Carl Schaeffer and Scott Roberts who assisted me with an issue I had with my trade caused by a previous sale at another dealership. Carl and Scott were quick to help and took care of an issue that wasn't their problem to fix in the first place. The dealer who should have fixed the issue was of little to know help and has permanently lost my business. Meanwhile the Dean Team Ballwin has gained a new customer. When looking at my next vehicle purchase in the future, this dealership and specifically Carl and Scott will be at the top of my list. More

Great Experience Just leased a VW GLI from the Dean Team (Ballwin) and couldn't be happier with my experience. I was getting the run around from a VW dealership in nor Just leased a VW GLI from the Dean Team (Ballwin) and couldn't be happier with my experience. I was getting the run around from a VW dealership in north county... went to Dean team and there were no issues, 'oh by the ways', etc... straight to the point, the way it should be. More

Great Experience I came to Dean Team after having a bad experience earlier in the day at another dealership. I left that dealership without a car and even called anot I came to Dean Team after having a bad experience earlier in the day at another dealership. I left that dealership without a car and even called another before calling Dean Team. No one wanted to discuss things on the phone. When I called DT Richard answered all of my questions, was very kind and understanding on the phone. He even offered to get the ball rolling by getting as much of my info over the phone as he could and checking to make sure I could afford what I wanted. He was quick to get back to me yet didn't pressure me into coming in immediately. Later that evening I came in to look at what he found me, needless to say, my eyes were a bit bigger than my budget and he was more than understanding and helped me find something I loved just as much. Scott was quick with my financing and very friendly, he understood what I meant when I told him I couldn't go past a certain payment amount (a lot of times this is not the case) and somehow Richard and Scott got me into that car in less than 2 hours--HUGE difference compared to the fact that I spent ALL day at the other dealership. These guys are FANTASTIC. I never felt pressured, I never felt like I was inconveincing anyone even though I came in very close to close, and I actually ended up taking Richard's demo car that he was driving---thank you! You guys have restored my faith in the car leasing process. More

Great! I had a specific car in mind I wanted to look at when I went to this location. I had a budget and price that I couldn't go over and explained that. Te I had a specific car in mind I wanted to look at when I went to this location. I had a budget and price that I couldn't go over and explained that. Telling Wes G my budget and what I could do, they were fast and able to make the numbers work for me! This is the first car I bought and I am glad I did it through this dealership, they really made it a great experience for me! More

Awesome Experience!!!! Me and my wife purchased a 2015 Forester and couldn't be happy with the service and experience there! Mark was awesome in helping me over the phone an Me and my wife purchased a 2015 Forester and couldn't be happy with the service and experience there! Mark was awesome in helping me over the phone and going into detail on the vehicle with all the features and safety items which my wife really liked. If you are looking for a Subaru Dean team should be your one and only stop!! More

Excellent experienc My husband and I were looking for a car that would be safe, economical and help me through the winters. We live in High Ridge, Mo with many hills and My husband and I were looking for a car that would be safe, economical and help me through the winters. We live in High Ridge, Mo with many hills and curves so in bad weather I get nervous driving. We were recommended to the Dean team by one of my husband's church members who told us that James Becker worked at the Dean Team and they had AWD cars. We went to the dealership and James was busy with a customer so Mark McNulty stepped in and helped us. He was very personable and knowledgeable about the product he was selling. That was very impressive because I have to admit I don't know a whole lot about cars. He took the time out to explain everything to me which I very much appreciated. I have only had my Imprezza for a couple of days but I love it so far. It drives very smoothly. I wanted to let you know that Mark and James were very professional and I wanted to let your company know that the service was excellent. Thank you so much for helping me find a car! - Joe and Julie Hangyal More

Pre-Owned Car Sales I did most everything by text and email...then I went in and did a test drive...the entire thing took 2 hours and I left with my car and that was with I did most everything by text and email...then I went in and did a test drive...the entire thing took 2 hours and I left with my car and that was with some financing issues on my end, which they worked out. What a great Team of people. My Salesman was Pete Ostlund. I would highly recommend this Dealership and Salesman Pete!! More

Great experience buying our first new car! This weekend we purchased our first NEW car, a 2015 Subaru Forester. Tony Wright was great to work with. He was easy to get in touch with, and promp This weekend we purchased our first NEW car, a 2015 Subaru Forester. Tony Wright was great to work with. He was easy to get in touch with, and promptly answered all my questions. I did a bit of shopping around once we decided to buy new, and Tony offered the best price right from the start. He was able to work within our budget which allowed us to buy a brand new car with an extended warranty at a great price. Everyone we encountered at the dealership was friendly and seemed genuinely happy to be working there. Thanks, Tony, for making this process so easy! Dustin in finance was also great. He talked us through all the paperwork (rather than just saying, "sign here, sign here, sign here,") and also, when asked, gave us a little recap on how our credit stands, which was very helpful. We are so excited to have a beautiful, reliable, safe, new car for our family. Thanks Dean Team Subaru! More

Pleasant Experience Brandon McFarland was a joy to work with. He found me the car we wanted and he was available whenever I had questions. The car was delivered on time a Brandon McFarland was a joy to work with. He found me the car we wanted and he was available whenever I had questions. The car was delivered on time and looked amazing. Nicely done Brandon. Thanks to Scott who worked magic on the numbers. More

Love my Subaru' Adam Smith was was very helpful and patient as I was making a big decision about buying a new car. He was cordial, knowledgable and offered opinions Adam Smith was was very helpful and patient as I was making a big decision about buying a new car. He was cordial, knowledgable and offered opinions when I asked, which made my decision much easier. He's a good man to ask for when shopping at the Dean Team in Ballwin. More