Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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John Ostlund was my salesperson. He was honest and did not pressure me too much, to purchase. He placed my new car under roof, as I had requested, because my new car was staying with the dealer overnight not pressure me too much, to purchase. He placed my new car under roof, as I had requested, because my new car was staying with the dealer overnight when we had tornadoes and hail. I appreciated this very much. He also took my home address out of the navigation on a demo car I drove when I could not figure out how to delete it. My only disappointment was in the trade in value for my used Subaru. I had looked at its value on two different sites and requestest a few hundred dollars less than the sites recommended. Mr.Dean would not honor those and offered my $500.00 less. I took it. I believe that if I would have held my ground, I could have prevailed. I did use a program called ZAG to price my new car and that price was honored. It took the haggle out (almost) of car buying, which I really despise. I am happy with my new car. It has 50 miles on it. More
Brandon made the overall buying experience easy and was very knowldgable. He helped us find the right car for us and our price range. When their location did not have the car we were looking for, he search very knowldgable. He helped us find the right car for us and our price range. When their location did not have the car we were looking for, he searched until the found it for us. We are very happy with our results. Brandon is also there for any follow up question we may have. I definitely recommend him. More
Brandon was very informative on the vehicle choices we had and worked very hard to find the right specifictaion to meet our needs. He also represented us well in ensuring a good trade in value for our old had and worked very hard to find the right specifictaion to meet our needs. He also represented us well in ensuring a good trade in value for our old car. Overall, very informed and professional. We would happily recomend using this dealer to our friends. More
My experience with Dean Team was great. The salesmen were very knowledgeable and answered all of my questions. They also were honest and if they didn't know something specific they looked it up instead were very knowledgeable and answered all of my questions. They also were honest and if they didn't know something specific they looked it up instead of making up an answer. They weren't pushy at all and were very patient with my three visits there to make up my mind. They located the exact new car I wanted and we agreed on a very fair price without a lot of back and forth or haggling. I would definitely recommend them to everyone. More
Very good service and attention, I definately will recommend Nathan to my colleagues and friends. Nathan gave my wife and I all the information needed about the car and its especifications, also he recommend Nathan to my colleagues and friends. Nathan gave my wife and I all the information needed about the car and its especifications, also he gave us many options to find the right car for my wife. During all the process Nathan did the proper follow up to ensure I have the status of the process and to know the next steps and what to do in advance, he always was willing to do all the efforts to ensure my wife was happy with the car and to solved all our questions and concerns, specially in the financing options. It was a very good purchasing experience. More
I came in on a saturday to buy some power steering fluid for my 01 jetta and the service department was closed, I walked inside to the sales floor and as soon as i walked in they asked if I needed help. The for my 01 jetta and the service department was closed, I walked inside to the sales floor and as soon as i walked in they asked if I needed help. The guys there were nice enough to give me some that was left over from the shop. Thanks!! More
John Ostlund was a deciding factor in buying the car from The Dean Team. He was friendly without that "over the top" salesmanship; he told us the truth about everything and didn't push us to make decisions. The Dean Team. He was friendly without that "over the top" salesmanship; he told us the truth about everything and didn't push us to make decisions. He was knowledgeable and efficient. He is a credit to The Dean Team. More
Scott Roberts and the entire Dean Team organization simply get it when it comes to GREAT CUSTOMER support! I recently asked Scott to identify a couple of cars that he would recommend for my 16 year old simply get it when it comes to GREAT CUSTOMER support! I recently asked Scott to identify a couple of cars that he would recommend for my 16 year old. When I showed up at the Dean Team, the process could not have been any easier. Never did I feel like I was being "sold" anything! My options were clear and the pricing was hassle free. Simply put, I recommend Scott and the Dean Team to anyone looking for great value and a great experience!! More
Went in looking for a Subaru I saw online, very friendly service and quick in getting the car ready for me to test drive. After driving I knew that this car needed to be mine, I had work in an hour and the service and quick in getting the car ready for me to test drive. After driving I knew that this car needed to be mine, I had work in an hour and the Dean Team got me in an on my way with my new (used) Subaru. I would highly recomend the Dean Team when you are ready to buy your car. My frist car was with Deam team and now this being my second I can tell you I will be a frequent customer. Thanks again Dean Team. More
It was my first time to the dealership and I can honestly say I felt comfortable right when I walked in. I am not a fan of overly aggressive and pushy salesmen so the fact that Scott actually listened to wha say I felt comfortable right when I walked in. I am not a fan of overly aggressive and pushy salesmen so the fact that Scott actually listened to what I wanted and what kind of car I liked instead of trying to sell me car my first step in the door. I was very impressed with the friendliness of everyone at the dealership. I walked in not intending to buy anything but walked out with a new Jetta! They worked out a deal for me that no other car dealership would have offered. I will definitely recommend this dealership and Scott to others More