Dean Team Subaru Volkswagen

The Dean Team is and awesome place to buy and have it serviced. Eric took very good care of me and my sons car. I will always go back because I was treated so nicely ! serviced. Eric took very good care of me and my sons car. I will always go back because I was treated so nicely ! More

Awesome customer service, After purchasing my 2010 Jetta I realized that it had only come with one key. For obvious reasons I needed another, I was informed that they run around $250, Wes was instrumental I realized that it had only come with one key. For obvious reasons I needed another, I was informed that they run around $250, Wes was instrumental in arranging that I get a key at no charge. That was above and beyond because as I said the deal was already "done." I appreciated that so much!! That is the "extra" in customer service that is not only appreciated, but will assure that I will refer others to this dealership and even one day when I am in the market, return myself. Thanks again to Wes, Your great! More

I had a Great experience.. I called on Tues had an appointment on Wed.. Was taken care of put in a rental and my car was finished within 3 hours. Very Professional, and was taken care of quickly and e appointment on Wed.. Was taken care of put in a rental and my car was finished within 3 hours. Very Professional, and was taken care of quickly and efficiently. More

I would recommend Dean Team Volkswagon to anyone. They were very helpful with my service, they went out of thier way to accomodate my needs to have my Tiquan serviced. They are by far the best dealer and were very helpful with my service, they went out of thier way to accomodate my needs to have my Tiquan serviced. They are by far the best dealer and service department I have eve4r worked with. More

Everyone was friendly. Brandon was great! Very friendly & helpful. I hate the process of purchasing a car but he made the whole process very painless. My husband purchased his VW CC about 1 1/2 years ago & helpful. I hate the process of purchasing a car but he made the whole process very painless. My husband purchased his VW CC about 1 1/2 years ago also from The Dean Team on Manchester & the continued great service is what brought us back to purchase my new Tiguan. I also look forward to the continued service for my vehicle. More

I took my 2011 Subaru Forester for service and was greeted by my sales guy, Brandon, very nice to see him again, He showed me the the service department (I needed to have my car checked). There I was greeted by my sales guy, Brandon, very nice to see him again, He showed me the the service department (I needed to have my car checked). There I was introduced to Jeff Price , the Service Advisor very polite and professional and set up the service to my car and even recomended a couple things. The experience was very nice, I would recomend this Dealer to any body who is looking for a fair deal in the service and maintenance of their Subaru. Good Job!!!! Thanks again. Mel More

I brought my beloved Jetta Sportswagon in for self-inflicted repairs ;-( and Eric could not have been kinder, more professional or efficient. I VERY much appreciated that! Living about 45 minute self-inflicted repairs ;-( and Eric could not have been kinder, more professional or efficient. I VERY much appreciated that! Living about 45 minutes away, choosing Dean Team service requires extra effort and sometimes inconvenience time wise - but very worth it as far as being someone I can TRUST and treat my car as if it is their own. THANK YOU ERIC! More

I was looking for a used Honda Accord coupe and found one I liked at the Dean Team. Unfortunately it sold less than two hours before I went there to look at it. I was pretty disappointed, but Wes said he wou I liked at the Dean Team. Unfortunately it sold less than two hours before I went there to look at it. I was pretty disappointed, but Wes said he would do his best to find me another one. Well, he found me an awesome one that was in Florida and it was transported here for me. I absolutely love it! It's even better than the one I had originally wanted to see. I got a fair price on the car and my trade in. I am very happy with the overall experience. Thanks Wes! More

Routine oil change: bought my Subaru here and they take great care of it. If i'm waiting on the service, they typically give me a heads-up 10 minutes or so before it's done, and throw in a free carwash. Ev great care of it. If i'm waiting on the service, they typically give me a heads-up 10 minutes or so before it's done, and throw in a free carwash. Everyone's always very friendly. More

Eric Harrelson is the kind of guy that goes out of his way to satisfy his customers. He's friendly, hardworking, and just 'not your typical car dealership employee' kind of guy. I really want to thank him way to satisfy his customers. He's friendly, hardworking, and just 'not your typical car dealership employee' kind of guy. I really want to thank him for getting my car in and out so quickly with no hassle whatsoever. Eric Harrelson is the man. More