Dean Team Subaru Volkswagen

Very positive experience We were looking for a car for my daughters. Richard Gotsch was our salesperson and he was very helpful and knowledgeable about the cars and their tri We were looking for a car for my daughters. Richard Gotsch was our salesperson and he was very helpful and knowledgeable about the cars and their trim levels. He was able to show us a variety of options until we found the perfect match. We didn't look anywhere else. Scott Roberts was very helpful in closing the deal. More

Stress free car buying experience After considering several 2014 Crosstreks, we decided to go with one we found at DeanTeam. Jason Moore was our salesman. He did a good job of being in After considering several 2014 Crosstreks, we decided to go with one we found at DeanTeam. Jason Moore was our salesman. He did a good job of being informative and helpful without being pushy. I never felt any pressure at all the entire time we were at this dealership. I did all the preliminary discussion through email, which was very convienient, and there were no surprises when I came in for a test drive. I mentioned that I might add a hitch later and Jason suggested I consider an OE hitch installed by the dealership as it made a better looking installation than some of the aftermarket hitches. I decided to take his advice, and after seeing the quality job the service department did, I am glad I did. All in all, it was one of the easiest car purchases I have ever made. More

Great Service & Very Willing to Work with Your Budget We visited the Dean Team VW in Ballwin simply to lease a second car. We love our 2012 VW Passat SEL and decided that our next car would most likely be We visited the Dean Team VW in Ballwin simply to lease a second car. We love our 2012 VW Passat SEL and decided that our next car would most likely be a Volkswagen. Immediately upon our arrival, we were warmly greeted by Jimmy, who would spend the next several hours helping us find the right car for our needs and our budget. Above all, Jimmy was very concerned with helping us find the right car/trim that worked the best for us. We were pleased with Jimmy's low-pressure approach, and impressed with his knowledge of the structural highlights of the VW Jetta. In the end, we chose a dark grey 2015 VW Jetta S/Tech, and are very pleased with how the Dean Team worked with us to keep the cost near our budget. Overall, we are very happy with the service and are highly likely to return when we are ready to purchase our next car. Thank you Jimmy! More

Very nice dealership My husband and I decided to look at a Volkswagen Golf. Jim Happe was our salesman. He was wonderful, friendly and very informative. We really weren' My husband and I decided to look at a Volkswagen Golf. Jim Happe was our salesman. He was wonderful, friendly and very informative. We really weren't planning on buying a car that day, but we got a good deal so we did. I would definitely recommend this dealership. They don't pressure you to buy and the whole process was easy. More

Outstanding car buying experience with the Dean Team!! I recently bought my first Subaru Forester XT from the Dean Team Subaru Volkswagen Dealership in Ballwin, Missouri and I found it to be one of the bes I recently bought my first Subaru Forester XT from the Dean Team Subaru Volkswagen Dealership in Ballwin, Missouri and I found it to be one of the best car buying experiences ever! Jason Moore was extremely helpful, non-pushy and he managed to make the overall process easy and enjoyable. Jason worked with his manager, Matt, to help me get a really affordable good price. Mark McNulty took a lot of time to show me every little detail and feature of the car. His depth of Subaru product knowledge is very impressive and he clearly knows and believes in the Subaru. Dustin was both very helpful and informative in terms of getting me set up with financing. The total experience was outstanding and I am very happy with my new Subaru Forester EX!. I would highly recommend others to look into a Subaru at Dean Team, and especially to ask for Jason Moore and Mark McNulty to assist them. More

Long distance purchase. My requirements for a car were simple: a TDI, manual transmission and NO red, black or silver cars. I live in NW Missouri and the local dealer tried My requirements for a car were simple: a TDI, manual transmission and NO red, black or silver cars. I live in NW Missouri and the local dealer tried to sell me a silver, automatic Jetta TDI - uh no.....! So I found a white Golf TDI with a stick in Ballwin. Brian gave me the best car buying experience ever! No hassles, no tricks or gimmicks - just straight forward good service. He even offered to deliver the car to me but I chose to drive across the state to pick it up. He took his time to make sure I understood how everything worked before we headed home! I would definitely buy from the DeanTeam again! More

Great Car buying experience Once we decided what car we wanted we called around to the area dealers to start getting prices. I called Tony Wright, nicest guy in the world, I tol Once we decided what car we wanted we called around to the area dealers to start getting prices. I called Tony Wright, nicest guy in the world, I told him exactly what I was looking for. He told me that he really has more leverage (to get a better price) if I come see him rather that be over the phone and that is I came to see him I would not be disappointed. He was not wrong! They even had to order the car from another dealership. Was by far the best price we could get. When we took delivery of the car he went over everything about the car with us which was nice, we left the dealership knowing how everything worked. It was a much better car buying experience than I have ever had in the past. If you are looking for a Subaru it is well worth your time calling him. More

Outstanding Service Purchasing a car is one of my least favorite things to do. However, my experience with this dealership and especially Jason Moore has changed my attit Purchasing a car is one of my least favorite things to do. However, my experience with this dealership and especially Jason Moore has changed my attitude. Jason went out of his way and above and beyond all expectations to make this transaction quick, easy and painless. I highly recommend Jason and this dealership. More

Tony Wright I visited a number of dealerships and met with their sales staff and I had e-mail exchanges and phone conversations with many others. I appreciated T I visited a number of dealerships and met with their sales staff and I had e-mail exchanges and phone conversations with many others. I appreciated Tony's low key style and straightforwardness in giving me an "out the door" price (no hidden fees and costs). And he was willing and able to meet the best internet price I had been able to find. More

Not a high pressure sell! The cars sell themselves thank goodness. I did not feel pressured by anyone and they really tried hard to help me find a car available that fit my eve The cars sell themselves thank goodness. I did not feel pressured by anyone and they really tried hard to help me find a car available that fit my every need. The experience here was pleasant and memorable. The car arrived on the day they said it would and they called just like they said they would. They did not try to sell me anything I did not need or that they don't have themselves. Felt like I was being treated as if I was someone's sister. Great experience! More