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Dean Team Subaru Volkswagen
Ballwin, MO
6,428 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,428 reviews
November 16, 2015
New gti Jason Moore was awesome and made the whole process seedless from beginning to end where I am still waiting (7 days) to hear back from two other dealer Jason Moore was awesome and made the whole process seedless from beginning to end where I am still waiting (7 days) to hear back from two other dealerships. Thanks! More
by Timernstjr
November 16, 2015
First Car Purchase Great experience! Jason provided excellent customer service and answered all of my concerns/questions honestly and timely. Justin and Dustin were very Great experience! Jason provided excellent customer service and answered all of my concerns/questions honestly and timely. Justin and Dustin were very patient with me as I was a little nervous with purchasing my first car. Overall, Jason and team made it very stress free experience and I couldn't be happier with my 2013 Volkswagen Touareg :) More
by ekj0924
November 16, 2015
Excellent, Prompt Service My experience working with Dean Team has been excellent. After months of looking for a car, I ended up at the dealership because Jason Moore promptly My experience working with Dean Team has been excellent. After months of looking for a car, I ended up at the dealership because Jason Moore promptly responded to my email inquiry about an online car listing. Since that initial exchange, Jason has continued to provide timely and thorough service. He has answered all of my questions and continues to work hard to ensure that my car and purchasing experience is a pleasant one. I would highly recommend working with Jason and the Dean Team. More
by flatley1101
November 13, 2015
Found my future dealership I enjoyed the process of buying my used car from the Dean Team. I was looking for best deal possible and had plenty of time to look within a large rad I enjoyed the process of buying my used car from the Dean Team. I was looking for best deal possible and had plenty of time to look within a large radius from where I lived. Carl was straightforward and reasonable with me on price and clear on the details. I am also a veteran and the immediate help with discounts right off the bat and the excellent service that I received was truly exceptional. Seeing how busy the place seemed to be during the week and weekend throughout my purchasing process was also reassuring me. I surely didn't mind the wait. Though I didn't buy a new vehicle, I indeed found my dealer for my next future purchase. Hats off to Carl who was great to work with; the ever busy finance guy, Dustin; and to the management, who I should have also thanked as left in my new (to me) vehicle. Thank you. Phil More
by Biomedrich
Employees Worked With
Carl Schaeffer, Dustin Westhoff
November 11, 2015
Awesome Experience!!! We are so happy with our vehicle, the whole experience was great. I inquired about a vehicle I found online and was immediately responded too by Jason We are so happy with our vehicle, the whole experience was great. I inquired about a vehicle I found online and was immediately responded too by Jason. I had tons of questions and he answered all of them right away. We scheduled a meeting the next day and he had the vehicle waiting for us with our name on. We were treated very well by him and every other staff Member there. They were all polite and accommodating. Thanks for the great deal on our new vehicle. More
by Joshchrissy
November 11, 2015
Easy to work with Everyone we worked with was focused on helping us get exactly the car we wanted. The whole process was easy and smooth, The delivery was very thorou Everyone we worked with was focused on helping us get exactly the car we wanted. The whole process was easy and smooth, The delivery was very thorough and we did not feel rushed. More
by first legacy
Employees Worked With
Matt Kuhn, Tony Wright
November 10, 2015
Great experience! We loved working with our salesman and everyone we came in contact was pleasant. Very pleased with our purchase and would recommend buying from this We loved working with our salesman and everyone we came in contact was pleasant. Very pleased with our purchase and would recommend buying from this dealership to our friends and family. More
by Bjrags
November 08, 2015
Awesome experience! What a wonderful staff! The help and care made the process so easy. Great communication and perks from Dean Team! I was replacing a 13 year old VW What a wonderful staff! The help and care made the process so easy. Great communication and perks from Dean Team! I was replacing a 13 year old VW Beetle with a new one and the staff at the Dean Team went above and beyond getting me the one I wanted in a timely manner. More
by rdunnell
Employees Worked With
Kate Smith, Dustin Westhoff, Ryan Troll
November 07, 2015
amazing service and quick and easy process the whole process from start to finish was smooth and simple without any hassles or problems at all...the employees were all courteous and helpful and the whole process from start to finish was smooth and simple without any hassles or problems at all...the employees were all courteous and helpful and very knowledgeable...a very strong upgrade to a dealership i went to that told me that they did not want my business...which was fine because the assistance i got from the dean team subaru was incredible...would recommend to anyone and everyone in need of a new car... More
by cfodor5
Employees Worked With
Rick Richard, Mark McNulty
November 06, 2015
We are thrilled -- at Dean Team, Nothing is Impossible! I'm a skeptic – and generally don’t like to buy cars. So we tend to ‘buy and hold’ a car we really want for a long time. My wife has mentioned this I'm a skeptic – and generally don’t like to buy cars. So we tend to ‘buy and hold’ a car we really want for a long time. My wife has mentioned this car on her ‘wish list’ for many, many moons and they are hard to find, unless you want to overpay. Thank you for making this an easy and successful experience. We worked with Jason to hunt for that super-hard to find vehicle – for a great value – and we found everything with the Dean Team! More
by Chesterfield Family
