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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,428 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,428 reviews

January 06, 2016

Excellent Customer Service and Experience!! I would most certainly recommend and refer anyone to this dealership to see Ryan Troll and Scott Roberts, they are truly the BEST!! The whole process More

by lindsey002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Ryan Troll
January 06, 2016

Great Experience This was hands down the best service i have ever received when buying a car. No hassles, no gimmicks, no uncomfortable waiting and best of all no pres More

by james2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Richard
Jan 07, 2016 -

Dean Team Subaru Volkswagen responded

Thank you James for taking the time to write me a great review. It was a pleasure to have met you, your wife and daughter and to help you find the car that was right for your family. Thanks for becoming part of the Dean Team Family, I look forward to helping you and your family for years to come. As always please feel free to call us with any questions or concerns. Thanks again :)

January 05, 2016

Outstanding Service Experience It was a pleasure to buy my car at Dick Dean's. John was excellent. He treated me with care and listened to my requests. This made buying my car le More

by Fran1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Richard
January 05, 2016

Amazing service with amazing staff I definitely recommend this dealership to anyone buying a car in the area. Not only do the staff treat you like your at home but they also did everyth More

by Becky234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Richard
January 04, 2016

Fantastic Experience Best service from start to finish. When I got there they were busy but acknowledged me right away. I told the guy what I was looking for and he went t More

by HappyDriver2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Richard, Tony Wright
January 04, 2016

Great experience! Jason Moore, Phil Dean and Dustin Westhoff could not have made my experience any better! Thanks you! They treated me like I was the only client they More

by evbuck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff
Jan 04, 2016 -

Dean Team Subaru Volkswagen responded

Thanks for your business, if we can ever be of any further assistance please don't hesitate to call us. Thanks again and enjoy your new car and I hope to see you again when your ready for another one.

January 03, 2016

very friendly I went in not knowing if I would get approved with my poor credit and walked out with something reliable and stylish and within my price budget. Thank More

by ciera579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Richard
Jan 04, 2016 -

Dean Team Subaru Volkswagen responded

Ciera, thank you for the review, here at Dean Team we work with customers with all types of credit and treat everyone the same. You are now part of the Dean Team Family with your recent purchase of the 2012 Ford Focus SEL. It was a pleasure to have met you and your husband, I hope to see you again for your next car. Thanks again for your business.

January 03, 2016

Informative pleasant My experience was really good I was told every feature of the car as well as why Subaru added the features. I was given all the information I needed i More

by Pruehatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wright
January 02, 2016

A comfortable, pleasant buying experience! My husband and I worked with JD Daugherty at Dean Team Subaru. JD was very knowledgeable, courteous, and went out of his way to find the car I was loo More

by Lisa E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
January 02, 2016

Marvelous Second to none. Jason Moore & Rich Richards made our New Year one we will never forget! We are now the proud owners of 2 - yes, TWO Dodge Nitro's the More

by Sannaleah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Richard
Jan 04, 2016 -

Dean Team Subaru Volkswagen responded

Sarah, thanks again for another awesome review, you and Larry are truly the two coolest customers to work with. I was happy to have found you the second Nitro and get it done for you and most of all to have made it the best New Years Eve that you two won't forget. As always please come by or call me with any questions or concerns. I do appreciate your loyalty and business. Thanks again!!

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