Back

Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,423 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Contact Dealership

15121 Manchester Road

Ballwin, MO

63011

Directions

By Type

Showing 6,423 reviews

March 05, 2016

Professional, courteous and top-notch After searching Cars.com for pre-owned vehicles for our son's first car, my husband came across a 2006 Acura TSX at Dean Team Subaru Volkswagen. Along More

by Michelle T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2016 -

Dean Team Subaru Volkswagen responded

Thank you Michelle and Paul for your business and thank you for taking the time to write me an awesome review!! We always like to hear how we are doing so we can always better ourselves for the next customer. I am pleased that you had a pleasant experience with us and we hope your next experience with us is even better. If we can ever be of any further assistance please don't hesitate to call me. Thanks again :)

Mar 07, 2016 -

Dean Team Subaru Volkswagen responded

Thank you Michelle and Paul for your business and thank you for taking the time to write me an awesome review!! We always like to hear how we are doing so we can always better ourselves for the next customer. I am pleased that you had a pleasant experience with us and we hope your next experience with us is even better. If we can ever be of any further assistance please don't hesitate to call me. Thanks again :)

March 05, 2016

Great car buying experience I've purchased many cars throughout the years feeling both good and bad but my experience with the Dean Team was truly exceptional. From the moment More

by Car girl fanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Dustin Westhoff, Richard Gotsch
March 03, 2016

Wouldn't recommend doing business with Had to wait 20 minutes for people to move their cars so I could just get out of the dealership after the work was done on my car. Hard to enter the de More

by tofu8084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
March 03, 2016

Helpful without pressure Jason Moore was extremely helpful and accommodating while not being pushy when I was searching for a new car. He was able to help me find financing wi More

by dgilmour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Westhoff
Mar 04, 2016 -

Dean Team Subaru Volkswagen responded

Thank you Dianna fro the review, I hope you enjoy your Acura TL its a awesome car one of my favorites. I do appreciate yours and Tim's loyalty to the Dean Team Automotive Group. If we can ever be of any further assistance please feel free to call me. Thanks again for your business.

March 02, 2016

New car purchase My husband and I recently bought a 2016 Subaru Outback. JD was very knowledgeable and helpful with answering all of our questions. He helped us to dec More

by BarJoy
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
March 01, 2016

Positive experience with Wes Gallegos Wes was very responsive to my email inquiries, and his tone in email and in person was positive, polite, and cheerful. My negotiating experience with More

by TCP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2016

Personal, friendly service My husband has been shopping for a car for our daughter for several months. After we finally narrowed the search to the type of vehicle we wanted, he More

by ShellyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff
Mar 01, 2016 -

Dean Team Subaru Volkswagen responded

Thank you Shelly for the review. It was a pleasure to have met you and Kent and to have earned your business. We do appreciate you driving 11 hours away from your home to do business with us. I am always pleased to here that a customer of mine was happy with my service and with the purchasing process. We try hard to make sure everything goes smoothly and quickly as possible when they are here. Thank you again for your business and if you were to have any concerns or questions please fell free to call me anytime.

February 29, 2016

Best car buying experience...ever!! Richard was the best salesman I have ever worked with. When I reached out on the web, I had many responses, but Richard was the only one who answered More

by Denise-Jetta Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Dustin Westhoff, Richard Gotsch
February 29, 2016

Customer Service Done Right Purchased used Chevy Equinox from Dean Team. Jason Moore showed outstanding customer service and was a pleasure to work with throughout the buying pr More

by Adam B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Dean Team Subaru Volkswagen responded

Thanks Adam for taking the time to write me a review on you recent visit with us. I'm always happy to hear that a customer was pleased with their purchase and purchase process. I hope you enjoy your Equinox and if I can ever be of any further assistance to you in the future please feel free to call. Thanks again for your business.

February 28, 2016

Good teamwork We recently purchased a used Infiniti here. Our salesperson, Carl Shaeffer, was a pleasure to work with. Rick in the finance department did a great jo More

by AndyandPeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Carl Schaeffer, Rick Richard
...
522
...