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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,423 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,423 reviews

March 25, 2016

Friendly staff and knowledgeable great leasing on 2016 VW Was contacted by phone by Richard Gotsch from there we set an appointment and Richard took the time to show the new models of VW Tiguan and the severa More

by catanzaro renato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Richard, Richard Gotsch
March 23, 2016

Such a refreshing sales experience with this operation! Wow! From my first phone call to my visit with the finance department there was nothing but class, professionalism, consideration and respect. These guys a More

by tree8386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roberts, Rick Richard, Richard Gotsch, Ryan Troll
March 23, 2016

Love comes twice with this Subaru Dealership Bought our first Subaru Outback 4 years ago from John Ostlund and had superior service during the purchase and service. Little did we think that in a More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Richard
March 22, 2016

Hassle Free and Buyer Friendly We had a great experience with Jason Moore, who worked hard for us and left us truly satisfied. An impressive collection of newer-model used vehicles More

by David Callon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2016 -

Dean Team Subaru Volkswagen responded

Thank you David for the review, it was a pleasure to have met you and Margaret and to have earned your business. I am pleased that when you left here with your new Pathfinder that you were satisfied with the purchase and the purchase process. I work as hard as I can fro my customer to make sure they get the deal they need to purchase a car from us. I hope to see you two back again for your next auto purchase. As always if I can ever be of any further assistance to you in the future please feel free to call me. Thanks again for your business!!

March 21, 2016

Great experience We stopped in to checkout an ad and found the car we were looking for freshly washed and waiting for us. Ryan Troll and Scott Roberts made the entire More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Ryan Troll
March 19, 2016

Great Experience! I purchased a brand new 2016 Subaru Crosstrek here, and it was a great experience! Mark was my salesman and he was very knowledgeable, professional, More

by Kelly_Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McNulty
March 19, 2016

Very Good Experience Excellent dealership, even better sales associates. JD Daugherty delivered exceptional service and support. He demonstrated tremendous patience as I w More

by VerySatisfiedBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Special Thanks to Tony for pitching in on JD's day off and providing me an especially informative test drive, J.D. Daugherty
March 19, 2016

I recommend JD Daugherty and the Dean Team Based on Consumer Report I wanted to look at a Crosstrek at Dean Team Sabaru after my car was totaled by the insurance company. I was greeted in a fr More

by Betsy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
March 19, 2016

Great service I went to Dean team to trade in my Dakota and I am was very impressed with the service they were quick to help us at the Volkswagen building and Carl More

by Billy023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Rick Richard
March 18, 2016

Great dealership, very easy sales process. We had a great experience at this dealer. Very low pressure. Answered questions. No hand off to the sales manager who might apply pressure. Quick More

by John Solodar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Richard
Mar 25, 2016 -

Dean Team Subaru Volkswagen responded

Thanks John for your business, I hope Kristen is liking her New 2016 Subaru Forester. We are always pleased to hear that one of our customers had a great purchasing experience with us. The sale didn't stop with the purchase, I will stay in touch to make sure all is going well with the Forester and to remind you of upcoming service that is due on the Forester. If I can ever be of any further assistance to you or Kristen in the future please feel free to call me. Thanks again!!

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