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Dean Team Subaru Volkswagen
Ballwin, MO
6,422 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,422 reviews
March 29, 2016
Fantastic experience! Richard helped us find the right car for our 16 year old son...Golf GTI-manual. Richard even took us across the street and taught our son how to drive Richard helped us find the right car for our 16 year old son...Golf GTI-manual. Richard even took us across the street and taught our son how to drive a manual. Scott also helped us by giving a price within our budget. We will definitely be back to buy our next car! More
by Driver48
Employees Worked With
Scott Roberts, Dustin Westhoff, Richard Gotsch
March 29, 2016
Great buying experience I've bought a number of cars from a number of local dealerships throughout the years. This was by far one of the easiest car buying experiences that I've bought a number of cars from a number of local dealerships throughout the years. This was by far one of the easiest car buying experiences that I've ever had. Jason was very helpful in recommending a solution for a specific problem. We ended up with a great car that really fit our needs. I highly recommend the Dean Team and will definitely be back. More
by Bill Lister
March 28, 2016
Great Experience We purchased a Jetta from Richard and had a fantastic experience. He went above and beyond to answer all our questions and help us find the perfect ve We purchased a Jetta from Richard and had a fantastic experience. He went above and beyond to answer all our questions and help us find the perfect vehicle. When you are ready for a vehicle do yourself a favor and give Richard a call. More
by KZJetta
Employees Worked With
Scott Roberts, Richard Gotsch
March 28, 2016
Easiest car purchase ever We recently purchased a pre-owned vehicle and it was the easiest car buying experience I have ever had. Jason was excellent! Recommend Dean Team ! We recently purchased a pre-owned vehicle and it was the easiest car buying experience I have ever had. Jason was excellent! Recommend Dean Team ! More
by Dealer Rater
March 27, 2016
great experience and great dealership Great customer service great experience and great car would definitely recommend to family and friends bought a 2014 Mazda 6 Grand Touring could not b Great customer service great experience and great car would definitely recommend to family and friends bought a 2014 Mazda 6 Grand Touring could not be happier with my purchase!!!! More
by charles dean
March 25, 2016
It doesn't get much easier than this. Jason Moore is just about the best car guy I have dealt with. The dealership didn't have the exact car I was looking for, but they looked around and Jason Moore is just about the best car guy I have dealt with. The dealership didn't have the exact car I was looking for, but they looked around and found one in Columbia, sent someone out to get it and the next day I was driving it off the lot! Carl Schaeffer was very good at explaining all the features before we drove off, and Dustin happily took our money. More
by Jector
March 25, 2016
Very good experience buying a used vehicle I worked with Jason Moore, Paul Biermann, and Dustin Westoff. Jason and Paul are sales people, and they are easy to deal with, no hard sell, and were I worked with Jason Moore, Paul Biermann, and Dustin Westoff. Jason and Paul are sales people, and they are easy to deal with, no hard sell, and were thoughtful about what I was looking for and what I was concerned about. Dustin handled the business/documents part, and is very knowledgeable and easy to deal with. They were all quick and efficient too; they get it done without a lot of waiting around. More
by Dave C.
March 25, 2016
Very Good Buying Experience The overall buying experience was very good. Carl was very helpful taking the time to discuss the two models we were interested in including test dri The overall buying experience was very good. Carl was very helpful taking the time to discuss the two models we were interested in including test drives with both. He was a pleasure to work with on this purchase! More
by GBleazard1
Employees Worked With
Carl Schaeffer, Rick Richard
March 25, 2016
Excellent Service Scheduled online for oil change and tire rotation. Well done. I am always treated well and fairly. I trust the advisors and am pleased with the work Scheduled online for oil change and tire rotation. Well done. I am always treated well and fairly. I trust the advisors and am pleased with the work done. More
by francesgould
Employees Worked With
Christina Schaefer
March 25, 2016
Friendly staff and knowledgeable great leasing on 2016 VW Was contacted by phone by Richard Gotsch from there we set an appointment and Richard took the time to show the new models of VW Tiguan and the severa Was contacted by phone by Richard Gotsch from there we set an appointment and Richard took the time to show the new models of VW Tiguan and the several leasing proposals . Richard is a very knowledgeable man, he explain me all the new improvements on the 2016 model and answer all my questions this look more like a friendly conversation in the couch than a sales pitch thanks for that, since then we have been in phone calls waiting for the car to arrive , today I picked it up and could not be more happy I already had a Tiguan and this one is even better. I know you are not Bo Derek but you get a 10 in my book. Kudos for Rick Richard in finance once Credit was a go it took no time signing papers and out on the car. More
by catanzaro renato
Employees Worked With
Rick Richard, Richard Gotsch
