
Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Purchase of Subaru Forrester We went to Dean Team for a new Subaru Forrester. Wes Gallegos, our Salesman, was very friendly and accommodating as we purchased our first Subaru. H We went to Dean Team for a new Subaru Forrester. Wes Gallegos, our Salesman, was very friendly and accommodating as we purchased our first Subaru. He made us feel welcome and explained the various aspects of the Forrester. He answered all of our questions and gave us a fairly good deal on our trade. Dustin completed the finance portion of this transaction in a very efficient and friendly manner. We would recommend Wes Gallegos, Dustin Westhoff, and Dean Team Subaru for any Subaru transactions. We will be back for our next Subaru. Thank you. More
Best Experience in St Louis JD Daugherty, our salesman, was top-notch. He knows the inventory, knows the features of all the cars we looked at, and loves Subaru. He was informa JD Daugherty, our salesman, was top-notch. He knows the inventory, knows the features of all the cars we looked at, and loves Subaru. He was informative and never pushy. He has integrity and felt trustworthy -- not something I've experienced a lot with car sales. Rick Richards in finance was patient and really helpful. He took no for an answer and respected our choices. A great team over all! More
Wes was AWESOME! Rick, Paul & Carl were reat too! I'd been window shopping for Subarus for a couple of decades so I knew I'd want either a Legacy Wagon (manual) or an Outback Wagon (manual). I felt le I'd been window shopping for Subarus for a couple of decades so I knew I'd want either a Legacy Wagon (manual) or an Outback Wagon (manual). I felt led to call the Dean Team after talking to a friend who had made a purchase from there recently. Wes Gallegos was so friendly and patient. He searched very hard for what I wanted. Low and behold! He found me one with the right options and color used which I found better than the newer ones on his lot. I couldn't have even specified any better beforehand. Wes patiently showed me as much as possible about the car during our test-drive, answering all questions adroitly. He even gave me a fair price making my Kelly Blue Book research unnecessary Also also called me from his home to keep me updated!! He saw my phone needed charging before I did and offered his charger. When I wanted my wife to see the car on his off day he arranged for Paul Bierman to have the car available for us! My wife arrived first and was treated superbly by Paul. I'd finance concerns but Wes and Rick Richard (Finance Manager) made things happen for me. Carl Schaeffer was helpful and friendly in tracking down anyone not immediately available or just being hospitable.. Other Dean Team staff who thought I might need something offered to help when seeing me alone! Definitely the friendliest dealership in that part of town. They made me feel special. Even Phillip Dean the GM, made time to see me. You know how some dealership staff are sort of standoffish once you've signed the paperwork? Not Wes Gallegos and the others earlier mentioned. I see why the dealership was the best last year! I expect the Service Dept to also treat me right when the occasion demands Thanks Wes for everything - and also for the awesomely unexpected gift! Wow! More
Sales great, manager not so great Sales people were friendly. I really liked Richard. I did not like the manager, though. When it came to the negotiations he stopped by to talk to the Sales people were friendly. I really liked Richard. I did not like the manager, though. When it came to the negotiations he stopped by to talk to the salesperson and spoke of us in third person as if we weren't there. I didn't really feel like he cares much and it was just about getting our money. It gave me a bit of a slimy feel. The finance manager was friendly, although I left feeling like I hadn't gotten the best finance rate. The service dept seems fine so far. More
Very pleased Only had my Outback for 6,000 miles, and had the oil changed, tires rotated, and a recall taken care of with the electronic notification system. Very Only had my Outback for 6,000 miles, and had the oil changed, tires rotated, and a recall taken care of with the electronic notification system. Very pleased with the purchase experience of this vehicle; the service people (Christina Schaefer) are wonderful, and answer all your questions. More
Awesome awesome awesome Working with Ryan Troll has been a treat! Within a couple days and minimal effort, we were able to get into a great new Tiguan. We'll be recommending Working with Ryan Troll has been a treat! Within a couple days and minimal effort, we were able to get into a great new Tiguan. We'll be recommending this dealership and Volkswagen to everyone! It has been the best car leasing experience ever for our family. More
Tag Team of Troll and Daugherty were excellent! New to the Subaru brand and needed to secure a vehicle in a short time. Ryan helped with research and exposure to the Subaru line and JD was able to New to the Subaru brand and needed to secure a vehicle in a short time. Ryan helped with research and exposure to the Subaru line and JD was able to handle the off the wall questions regarding the vehicle we chose. We selected a Subaru Forester and are excited about the new relationship with the Dean Team! More
Bought a Tiguan for my wife after I just purchased a Passat I purchased my '16 Passat one weekend and the following weekend we went back and bought a new '16 Tiguan for my wife!!! Ryan was not in but Brad was I purchased my '16 Passat one weekend and the following weekend we went back and bought a new '16 Tiguan for my wife!!! Ryan was not in but Brad was able to step in and get everything done for us in a quick and easy transaction. She was not originally convinced that the VW was the one....so we went to a Honda dealership down the street......what a horrible and sleezy bunch they were! We went back to Dean Team Ballwin and made the deal work and couldn't be happier!! Thanks again Brad! More
"Best Buy" on a pre-owned motorcycle, thanks to Jason! Every spring, I've been wanting a motorcycle, but it seems I've always been able to talk myself out of it. But this year, thanks to the Dean Team ... Every spring, I've been wanting a motorcycle, but it seems I've always been able to talk myself out of it. But this year, thanks to the Dean Team ... the offer was so good, I just couldn't pass it up! Thanks everyone for selling me the 2009 "cherry" Honda Rebel. I appreciate helping buy it! Fast, friendly, and no goofy stuff in buying this motorcycle, which made it fun .. like it "should be". More
E-Z internet purchase Wes was very prompt with returning initial emails and texts regarding the vehicle. Great to work with, nice sense of humor, and very professional. G Wes was very prompt with returning initial emails and texts regarding the vehicle. Great to work with, nice sense of humor, and very professional. Got the deal done! I would recommend going to see him at the dealership or requesting him online. Rick was great to work with in finance. Thanks for your help! More