Dean Team Subaru Volkswagen

Low pressure and very informative on the Volkswagen Beetle My husband and I purchased a VW Beetle from the Dean Team Subaru Volkswagen in 2002. Last week, we decided to purchase another Beetle. As a result of My husband and I purchased a VW Beetle from the Dean Team Subaru Volkswagen in 2002. Last week, we decided to purchase another Beetle. As a result of the exceptional professionalism and courtesy we experienced 14 years ago, we thought it would be wise to visit the Dean Team once again. After reviewing their website inventory, I spoke with salesman Ryan Troll on the phone and informed him of the Beetle 1.8 T S model that we were interested in. An appointment was made with Ryan. We took a test drive and realized the S model would be suitable for us. There was no hassle or any attempt to "upscale", as many other dealerships attempt to do. The sales process was very smooth. The terms listed on their website were explained and followed. Rick Richard thoroughly explained the extended warranty plans. Our total buying time was approximately 2 hours. We will recommend to ANYONE to visit Dean Team Subaru Volkswagen for great car-buying experience! Ask for Ryan Troll! More

Low pressure sales and responsive I contacted the dealership about a Honda Odyssey advertisement that I saw online. Jason responded right away even though it was after the dealership w I contacted the dealership about a Honda Odyssey advertisement that I saw online. Jason responded right away even though it was after the dealership was closed. When I arrived to test drive the vehicle it was up front waiting for me. He was available and accessible without hovering over us. Throughout the entire process he was extremely responsive. I would not hesitate to recommend him to family and friends. More

Goes the Extra Mile I had a great experience with Jason Moore and Scott Roberts to find a used vehicle. They put into consideration everything I was looking for in a vehi I had a great experience with Jason Moore and Scott Roberts to find a used vehicle. They put into consideration everything I was looking for in a vehicle and were able to find exactly what I was looking for in my price range going the extra mile to ensure I was completely satisfied with my purchase. Had no problem contacting them with any questions I had and very easy to talk to. They went above and beyond keeping me informed even with my odd working hours and felt no pressure to buy unlike what I encountered at other dealers. Dustin Westhoff then took his time answering and explaining clearly any questions I had during financing. Best experience I have had while purchasing a vehicle and I fully recommend Dean Team and all employees involved during my car buying process. Will definitely be back in the future. More

Above and Beyond - Awesome We have been looking for a used car for some time that was affordable when we caught the ad on the 2013 Buick Enclave at the Dean Team. Jason is one We have been looking for a used car for some time that was affordable when we caught the ad on the 2013 Buick Enclave at the Dean Team. Jason is one of the most helpful Sales Persons we have ever had the pleasure of dealing with on the purchase of an automobile. He even offered to bring the car to my home along with the papers since I live a distance away....nothing unusual for Jason! Very efficient and quick to respond! The Dean Team is lucky to have someone like Jason who puts the Customer 1st - unlike many other car sales persons!! More

Eric Harrelson of DeanTeam service went above and beyond I approached EricHarrelson with a windshield issue. He listened to me, believed me, and fixed it at no cost. An absolutely all-around fantastic exper I approached EricHarrelson with a windshield issue. He listened to me, believed me, and fixed it at no cost. An absolutely all-around fantastic experience!!!!!!!!!!!!!! More

Top Tier Service I went to the Dean Team to get a new car after graduating college and getting my first job. I had no idea how the process was supposed to go, but Jas I went to the Dean Team to get a new car after graduating college and getting my first job. I had no idea how the process was supposed to go, but Jason Moore was extremely patient and helpful, and got me the car that I wanted at a great price. I could not recommend them enough! More

Came for one, left with two! I'm an educated buyer who does extensive online research before stepping foot into a dealership. I generally know what I want, what I want to / am ab I'm an educated buyer who does extensive online research before stepping foot into a dealership. I generally know what I want, what I want to / am able to spend and I'm looking for a knowledgeable sales associate who can ratchet up to my pace quickly while still offering to ensure I hear about things I may not find online. Subaru Sales Manager Matt Kuhn and Sales Associate Tony Wright exemplified what I hope to find at a dealership. They were professional, quickly internalized where I was in the process and responded with great options for me to evaluate from in-stock options and ordering options. From a practical perspective, I was offered a strong and fair trade-in for my current Subaru which prompted me to inquire about my wife's current Subaru value. As the Title of this review indicates, I left with 2 new Subarus and we're both delighted. This dealership coordinated a couple of offsite/outside car additions seamlessly and went the extra mile to ensure our vehicles were exactly as we desired when we took delivery. The dreaded "finance guy" process was fast, we weren't pressured to tack on additional services and we didn't even sit in a cramped office staring at the back of a computer monitor! This was a terrific buying process and we were encouraged to return for even the most mundane of questions or issues. Felt like it should when you acquire an asset like a new Subaru vehicle - Awesome! More

Excellent painless Required a new car after car accident. Excellent experience here. The salesman, Jason Moore, was really excellent to deal with - very understanding, Required a new car after car accident. Excellent experience here. The salesman, Jason Moore, was really excellent to deal with - very understanding, no pressure. Many benefits to purchasing from this no frills dealership!! More

Great Service, Made everything super easy! We showed up to the dealer and met Stephen, he was very helpful and knowledgable. If he didn't know something he would find it out for us. No pressure We showed up to the dealer and met Stephen, he was very helpful and knowledgable. If he didn't know something he would find it out for us. No pressure AND Made IT really easy to GET a great deal with no haggling. Would recommend the Dean Team AND Stephen to anyone. More

Best Ever Buying Experience From the moment I stepped on the lot my experience was nothing but positive. Jason Moore went out of his way to make sure I had all the info I needed From the moment I stepped on the lot my experience was nothing but positive. Jason Moore went out of his way to make sure I had all the info I needed on the car I was looking for. He assured me if they didn't have what I wanted on the lot, they could get it for me. I was skeptical to say the least. I was so surprised that less than a week later he had my perfect car waiting for me, with no added expense on my end. My actual purchase experience was even more surprising. I was not looking forward to hours spent haggling and dealing with paperwork. This did not happen at ALL. Jason had everything ready and with the teamwork of Scott Roberts and Jason Pfleeger I was done with the whole process super quick. I left with all the knowledge I needed and no sense of wasted time. Win, Win situation for everyone. I will never buy a car anywhere else. The Dean Team is truly a group of professionals that know how to get things done and put the customer first. I am still shocked at how easy and pleasant it was. Thanks to everyone there. I love my Bug!!! More