Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Team Subaru Volkswagen
Ballwin, MO
6,043 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,043 reviews
January 24, 2016
Bought new car Went to dealer to get new car after rolling and totalling mine week before.Had no money to put down or a trade in and they helped us test drive four d Went to dealer to get new car after rolling and totalling mine week before.Had no money to put down or a trade in and they helped us test drive four different Suvs.They helped us any way they could asked every question made sure we knew everything we needed to know about each car we drove.Helped us get a real good deal on the Ford Escape we bought would recommend to everyone. More
by Paullyd74
Helpful January 23, 2016
Great Customer Service Jason was so helpful in helping me find the perfect car. He was so knowledgable about his products and went the extra mile to get me what I wanted and Jason was so helpful in helping me find the perfect car. He was so knowledgable about his products and went the extra mile to get me what I wanted and make my experience enjoyable. More
by Dcolantino
Employees Worked With
January 23, 2016
They Listened While waiting for my son's haircut down the road my wife told me to check inventory at Dean's. Jason responded to my email and on the way home we sto While waiting for my son's haircut down the road my wife told me to check inventory at Dean's. Jason responded to my email and on the way home we stopped, he showed me the car I was considering. I told Jason I only had a few minutes because our three-year-old needed to get in bed on time. Jason was understanding, asked a few questions and followed up with an email on other cars I may be interested in seeing as well. We agreed to look at what I was budgeting and be real with each other. He did not take any offense to me questioning the interest rates or other options that were being offered. He and Dustin did not push even though we were approaching the closing hour. Mark made sure that I understood the systems. I walked in confident of the cost, and walked out without buyer's remorse and a sense that I was taken care at sale and will be taken care of in the future, thanks guys! Mark was also patient with the multitude of questions. More
by Michael7228
January 22, 2016
Great Experience! The people we worked with were fun and nice! They greeted us promptly even though We didn't have an appointment. They got me financed at a really low The people we worked with were fun and nice! They greeted us promptly even though We didn't have an appointment. They got me financed at a really low rate. I left in my (new to me) car that same day. Looking forward to going on many adventures in it! More
by emmicham
Employees Worked With
Mark McNulty
January 22, 2016
Great Experience Jason Moore and Dustin Westoff provided a quick and easy transaction when buying our used car. Jason provided kept us informed the the entire process Jason Moore and Dustin Westoff provided a quick and easy transaction when buying our used car. Jason provided kept us informed the the entire process. More
by maxell2hd
January 21, 2016
Great Experience Wes did everything he could to get me into the car I wanted to be driving and out of my old one. Very happy with my purchase! Wes did everything he could to get me into the car I wanted to be driving and out of my old one. Very happy with my purchase! More
by abbymcvey
Employees Worked With
January 21, 2016
Short n Sweet Jason at Dean Team kept his word on what he could do for us. Jason helped me get near my ideal payment price too and also fixed the couple of things Jason at Dean Team kept his word on what he could do for us. Jason helped me get near my ideal payment price too and also fixed the couple of things in the care that needed touch ups. More
by coolcool37
Employees Worked With
January 20, 2016
Great new car purchase We sent emails to many dealerships. John called promptly and after a short discussion, offered a great price on the car we wanted. We had a second p We sent emails to many dealerships. John called promptly and after a short discussion, offered a great price on the car we wanted. We had a second phone conversation with Carl (John was out that day) and met with him a couple days later. The whole transaction took only two phone calls and one visit. We couldn't be happier with the service and the product. This is our third Subaru and we really don't look at any other make. John and Carl were friendly and helpful. More
by andyz
Employees Worked With
John Ostlund, Carl Schaeffer
January 20, 2016
wonderful This is the second car I have purchased from Dean Team. Carl was very helpful in obtaining a vehicle after the last car was a total loss. I think he This is the second car I have purchased from Dean Team. Carl was very helpful in obtaining a vehicle after the last car was a total loss. I think he went above and beyond. More
by crazy2
Employees Worked With
Carl Schaeffer, Dustin Westhoff
January 19, 2016
First Car My mom and I went to look for my first car and Carl was very helpful in finding a suitable car for us and we ended up leaving with 2 cars. One for me My mom and I went to look for my first car and Carl was very helpful in finding a suitable car for us and we ended up leaving with 2 cars. One for me and we traded in our 2013 Volvo for a 2016 Volkswagen SUV. The dealers are all very nice and helpful and seem to genuinely want to help find us the best car. More
by Danielleb24
Employees Worked With
Scott Roberts, Carl Schaeffer
