Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Without question one of the best experiences I've ever had. I was in the area visiting a friend from college. Decided to look online and found a car I really liked at this dealership. I am from out of state a I was in the area visiting a friend from college. Decided to look online and found a car I really liked at this dealership. I am from out of state and really wasn't thinking that seriously about purchasing a vehicle this far from my home. I worked with sales representative Jason Moore. Jason was a total professional. He was knowledgeable, patient, very service oriented and made the entire experience fantastic. After visiting the dealership and working with Jason, it became very easy for me to go ahead and make the decision to trade my vehicle and purchase a vehicle from the teen Dean Team. What was even more impressive about the experience, once I had traded the vehicle there were a few pending issues with the paperwork and gaining my title work from my home state. Jason and the sales team worked with me proactively to get all my issues addressed. I would strongly recommend Jason and the Dean team for anyone looking for a vehicle. More
Easy simple honest My sales guy Richard Gotsch was very helpful and honest. We pretty much texted the whole deal thru and I just went to the dealer to sign papers. No su My sales guy Richard Gotsch was very helpful and honest. We pretty much texted the whole deal thru and I just went to the dealer to sign papers. No surprises. Whole experience went smooth. More
Awesome!! Jason was amazing and very helpful, he was also very patient I would recommend Jason yo anyone considering a new or used car, everyone at Dean Team wa Jason was amazing and very helpful, he was also very patient I would recommend Jason yo anyone considering a new or used car, everyone at Dean Team was very helpful More
Friendly and honest service. Great experience overall! I had a great experience buying my Volkswagen Passat at Dean Team Subaru Volkswagen. We pulled up and were helped out right away. Ryan Troll was my sa I had a great experience buying my Volkswagen Passat at Dean Team Subaru Volkswagen. We pulled up and were helped out right away. Ryan Troll was my salesman. He was very passionate about making me feel comfortable and was extremely easy to talk to. He answered all of my questions and was sincere about trying to get me the best deal possible. I couldn't have asked for a better salesman to help me with my first new car purchase. I would definitely recommend Dean Team to anyone in the market for a new car. More
3rd time was the charm! I had been in to this dealer twice, before purchasing my new 2018 Outback. Tony Wright was very helpful and patient, even as I chose another brand of I had been in to this dealer twice, before purchasing my new 2018 Outback. Tony Wright was very helpful and patient, even as I chose another brand of vehicle in the end. Fast forward 4 years!.......I found myself in need of a new car unexpectedly. I went to Dean Team Subaru, yet again, only to find that not only was Tony still there to help, but so was Tim Ashley. Tim is very personable and knowledgeable on the car I was interested in. He made the car buying experience very easy and fun! In the end I was given a couple of different purchase options and was very glad he was able to present choices to keep me within my budget. Will certainly be back to see Tony and Tim whenever the need for another car arises! More
Jason is truly an amazing salesman My wife and I purchased a pre-owned Legacy from Jason almost two years ago and this past week we received a follow up call from him asking us how we w My wife and I purchased a pre-owned Legacy from Jason almost two years ago and this past week we received a follow up call from him asking us how we were doing and how the Legacy was treating us. When we first came to Jason we had found the same legacy elsewhere for a little cheaper and we told him that. Jason told us that what we wouldn't get if we went elsewhere was excellent customer service, transparency and honesty. He told us that the owner stands behind all of his pre-owned cars and that if it wasn't right that they would make it right. After talking to Jason for a while and him answering all of our questions I had one final question and he didn't know the answer. Instead of making up an answer he told me that he didn't know the answer and he would go find out for me. Right there I knew we had an honest salesman, so we spent a little more money and purchased from him. Jason followed up with us during the sale, after the sale and we still receive a follow up phone call from him at least once a year and emails on our birthdays. You don't see little things like this anymore in a salesman and its the little things that keeps a customers business. I owned my own company for over 40 years and if I still did I would hire Jason to come work for me. Besides his honesty, integrity and patience he has a very clean cut professional look. I never took the time to write him a review but this last phone call we received just blew me away that after 2 years he still follows up with me. He is truly an amazing Salesman and an asset to any company. More
Excellent customer service I was purchasing a used car and Wes was extremely knowledgeable and helpful. My first purchase, unfortunately, had some on for seen mechanical issues I was purchasing a used car and Wes was extremely knowledgeable and helpful. My first purchase, unfortunately, had some on for seen mechanical issues. The dealership stepped in immediately and Wes went to work to find another car. They put me in a beautiful loaner until the second car was found. When challenges arise, there is an opportunity to demonstrate exceptional customer service- that is exactly what Wes and Dean Team did! Thank you- I love my new(used) car. More
Super cool and extremely patient!! Wes was really helpful in picking out my first car. He showed me whatever car I asked for, and answered any question I had really patiently. Very resp Wes was really helpful in picking out my first car. He showed me whatever car I asked for, and answered any question I had really patiently. Very respectful and kind gentleman. Non-pushy and gives you your space to decide. Definitely would recommend him as a dealer !! More
Another Great Experience I decided to purchase my 3rd car from Dean Team on Friday. Just like the other 2 experiences, this one was just as good. Jason was my salesman and he I decided to purchase my 3rd car from Dean Team on Friday. Just like the other 2 experiences, this one was just as good. Jason was my salesman and he made sure to go over every detail with me and made the process as easy as possible. I highly recommend Dean Team More
Phenomenal Experience Jason and Phil did an excellent job as being a consultant for me while I was attempting to sell my BMW. They were able to offer me some fantastic pro Jason and Phil did an excellent job as being a consultant for me while I was attempting to sell my BMW. They were able to offer me some fantastic professional advice. They provided a service to me, as a customer, that was outside their "job description". I truly appreciate the help! More