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Dean Team Subaru Volkswagen
Ballwin, MO
6,151 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
March 20, 2018
Bought a used 2013 Passat Super easy and quick experience. Let them know my price range and they showed me all the cars that matched. Salesman was very helpful in making my fin Super easy and quick experience. Let them know my price range and they showed me all the cars that matched. Salesman was very helpful in making my final choice and giving me all the Pros & Cons of each car. They have earned a customer for life More
by MasterDemon
Employees Worked With
March 18, 2018
Purchased new 2018 Outback. Feel very appreciated! After being referred by a friend whose family has purchased multiple cars from Dean Team, I just purchased a Subaru Outback from sales person John Ost After being referred by a friend whose family has purchased multiple cars from Dean Team, I just purchased a Subaru Outback from sales person John Ostlund. John worked up specific pricing for me on five different vehicles, and he was willing to have all five pulled up front and ready for me to test drive. He was friendly on the test drives I did, and I felt very comfortable driving the cars. Once I chose what I want, he helped with the financing and showed me all the cool features of my new car. I am so excited! Did you know you get to use their carwash free once you buy the car? That's a fun perk. I'm sure I'll wash it once a week because it's SO beautiful! They made a new customer into a loyal customer in no time. I highly recommend this dealership and Subaru in general! (I would say I'll be back, and I will eventually, but Subaru has a history of lasting forever, so it may be a while before I buy again - which I will. I'd send any of my friends, though.) More
by PHartley
March 18, 2018
Great vehicle purchasing experience Called and expressed interest in test driving two vehicles, both were pulled up to the front of the dealership and ready for my wife and I to drive wh Called and expressed interest in test driving two vehicles, both were pulled up to the front of the dealership and ready for my wife and I to drive when we arrived. Worked with Phil Dean and Paul Biermann, both were very helpful and provided a pressure-free experience. They were very fair in providing a trade in value for our minivan (more than other dealers offered). We purchased an Acura MDX and extended warranty....have purchased extended warranties in the past (Toyota) and have found value in the coverage provided...can end up saving you money and a good "insurance policy" especially on a luxury brand and with all the technology components. Will be looking for a vehicle for our kids with the Dean Team, definitely will be back and recommend visiting their dealership....their website is also great, that's where we searched and shopped their inventory. More
by KP
March 17, 2018
Easy buying experience My salesman Wes made my buying experience quick and eas. Wes was super friendly very personable and this was the easiest car buying experience I've e My salesman Wes made my buying experience quick and eas. Wes was super friendly very personable and this was the easiest car buying experience I've ever had in my life. Thank you. More
by Jhessling
Employees Worked With
March 17, 2018
Rick was kind, courteous, and patient as I bought a new car! Everyone helped me with a smooth transition in getting a new car and I am grateful! Rick was particularly helpful which made this experience refreshi Everyone helped me with a smooth transition in getting a new car and I am grateful! Rick was particularly helpful which made this experience refreshing! More
by Deb
Employees Worked With
March 17, 2018
Excellent Service and new car buying experience This is the 3rd new vehicle we have purchased from Dean Team and my overall buying experience was excellent. Even though it was a very busy day, the This is the 3rd new vehicle we have purchased from Dean Team and my overall buying experience was excellent. Even though it was a very busy day, the dealer had the vehicle I was interested in available and ready. All my questions were answered by Drew and a complete review and demonstration of the vehicle's features and options was given. All the finance and paperwork was well organized, taking a minimum amount of time to complete, and Drew had the new vehicle prepared and ready to drive off the lot after all the paperwork was completed. More
by Phild
Employees Worked With
March 17, 2018
Wonderful Service Experience My car was inspected, repaired, and maintained perfectly. Also had it detailed with very impressive results! Paul Fix was great to work with-professio My car was inspected, repaired, and maintained perfectly. Also had it detailed with very impressive results! Paul Fix was great to work with-professional, clear, and extremely helpful. Highly recommend Dean Team's beautiful Subaru/VW dealership in Ballwin! More
by peggie
Employees Worked With
March 16, 2018
Fast Easy Friendly Matt Hamilton great person knows his cars. Will be back to work with the Dean Team all were super + I have a beautiful VW Beetle. Matt Hamilton great person knows his cars. Will be back to work with the Dean Team all were super + I have a beautiful VW Beetle. More
by BEETLE LOVER
Employees Worked With
Dustin Westhoff, Matt Hampton
March 16, 2018
Volkswagen Atlas maintenance I brought my Volkswagen Atlas to the new Dean Team facility for maintenance because my passenger airbag light was on. Paul Fix was my Service Adviso I brought my Volkswagen Atlas to the new Dean Team facility for maintenance because my passenger airbag light was on. Paul Fix was my Service Advisor and the experience could not have been better. The airbag issue was addressed, oil changed, and tires rotated. They also realized Volkswagen had issued a recall and that was addressed. They gave me a car to use while the car was worked on, and my car was returned to me clean. More
by TMAC
Employees Worked With
March 16, 2018
Second Stellar Experience with Dean Team Ballwin! This is the second car I've purchased from Dean Team Ballwin and each transaction was seamless and left me satisfied after the sale. I received helpfu This is the second car I've purchased from Dean Team Ballwin and each transaction was seamless and left me satisfied after the sale. I received helpful information, wonderful service, a great price, and the service after the sale has been second to none. I'm looking forward to the continued exceptional service with my new car and wouldn't hesitate to recommend Dean Team Ballwin, and specifically my salesman Richard, to anyone in search of a new (or used) car! Thank you. More
by Adrienne
