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Dean Team Subaru Volkswagen
Ballwin, MO
6,151 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
April 03, 2018
My dad recommended Matt Hampton and I’m so glad he did! I went to the dealership just to see Matt and I was so pleased. They were so friendly, honest, and worked for what you wanted!!! I could not have aske I went to the dealership just to see Matt and I was so pleased. They were so friendly, honest, and worked for what you wanted!!! I could not have asked for a better experience getting a first car. More
by Sumer2122
Employees Worked With
Matt Hampton
April 02, 2018
My best buying experience ever I have purchased my share of vehicles, new and used. We showed up at the dealership on the late side Saturday and Andrew Scheetz welcomed as soon as w I have purchased my share of vehicles, new and used. We showed up at the dealership on the late side Saturday and Andrew Scheetz welcomed as soon as we got there. I wound up getting my 2018 WRX from him. Not only is he a wealth of detailed knowledge on everything Subaru (he runs the local chapter of Subaru enthusiasts!), but his laid back approach made the purchase process more like a conversation and we did not feel under pressure. I would definitely get my next car from Andrew. More
by ThisGuyWiththeCoolCar
Employees Worked With
April 02, 2018
Service Department I lease my car through Dean Team VW in Ballwin, and have all routine service completed there as well. The staff members are always very helpful and ki I lease my car through Dean Team VW in Ballwin, and have all routine service completed there as well. The staff members are always very helpful and kind. The new waiting area is awesome! Thanks for always doing a great job! More
by victoriaturner
Employees Worked With
March 31, 2018
Awesome! Great service and professionalism from all. Thanks to Ryan Troll, Jason Moore and Scott Roberts. Exceeded my expectation on every level. Thank You D Great service and professionalism from all. Thanks to Ryan Troll, Jason Moore and Scott Roberts. Exceeded my expectation on every level. Thank You Dean Team VW! More
by Doc88
March 30, 2018
Excellent buying experience. Richard Gotsch handled the whole order and delivery process professionally and with good humor. The vehicle was delivered ahead of schedule and the fi Richard Gotsch handled the whole order and delivery process professionally and with good humor. The vehicle was delivered ahead of schedule and the financing process was quick and painless. More
by Andrew Thompson
Employees Worked With
March 30, 2018
Best Buying Experience Richard Gotsch worked with us on our purchase of a new 2018 VW Atlas. I've purchased many cars and Richard was by far the most knowledgable sales pers Richard Gotsch worked with us on our purchase of a new 2018 VW Atlas. I've purchased many cars and Richard was by far the most knowledgable sales person I have ever encountered. I typically do a fair amount of research on my own before I visit the dealer and most time have been disappointed to find out I know as much or more than the typical sales person. I was blown away by Richard's in depth knowledge of the Atlas as well as its competitors. In addition, Richard was willing to spend significant time with us throughout the purchase process without being pushy or making us feel rushed. Once we made the purchase, he kept us up to date on the delivery date and spent as much time as I needed going through all of the features of the car before I drove off the lot - lots of technology to review. Thanks Richard for your time and patience with us! You truly made this car buying experience a pleasure. More
by tbnicholson
Employees Worked With
March 30, 2018
Tremendous buying experience Andrew provided exceptional service from the first time we stepped foot into the dealership all the way through our new Outback delivery. He was extre Andrew provided exceptional service from the first time we stepped foot into the dealership all the way through our new Outback delivery. He was extremely informative and personal. He did not treat us like a stranger but a friend he had known for some time. He was not pushy, but took all the time we wanted to answer any questions we had, providing his opinions to help the buying decision. More
by Mark Pearl
Employees Worked With
March 30, 2018
Great service! Carl was very helpful when I came in looking for the 2014 Chevy Equinox that I saw online. Even though he was helping another client he was very fast Carl was very helpful when I came in looking for the 2014 Chevy Equinox that I saw online. Even though he was helping another client he was very fast at getting to me. He took me right to the car and let me test drive it with my mom and her husband. He had a smile on his face the whole time and was very pleasant to work with. I will definitely go back to another vehicle from Carl when the time comes. Thank you Carl! More
by Zoegreen
Employees Worked With
Carl Schaeffer
March 29, 2018
Great service! Carl was very friendly and helpful when my husband and I were shopping for a Subaru. We told Carl what we were looking for, and he matched us up with Carl was very friendly and helpful when my husband and I were shopping for a Subaru. We told Carl what we were looking for, and he matched us up with the perfect pre-owned car. Our 2015 Subaru Legacy fits our needs: sporty, safe, and not too expensive. More
by JohnandAnne
Employees Worked With
Carl Schaeffer
March 28, 2018
excellent I have been going to this dealership for 7 years and my family has been using them for even longer. I am extremely impressed by the kindness and hone I have been going to this dealership for 7 years and my family has been using them for even longer. I am extremely impressed by the kindness and honesty of the employees there especially Tom Gould and Eric Harrelson. They have gone above and beyond to help get my car fixed. Jeff Price was also very helpful in that he kept me up to date on the progress of my car via text and phone calls. I feel very comfortable dealing with anyone at this dealership. Sometimes as a young(ish) female I can feel that I am being taken advantage of, but not here. They will do everything they can for you! More
by alison
