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Dean Team Subaru Volkswagen
Ballwin, MO
6,151 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
April 11, 2018
Thorough and Responsive I'm a very picky person and Drew worked with me to fin the right cat that I wanted, with the right features, and even worked some custom tweeks info i I'm a very picky person and Drew worked with me to fin the right cat that I wanted, with the right features, and even worked some custom tweeks info if before it was all said and done. He was polite, ensured a smooth transaction, I couldn't recommend him more. I will be back in a few years to get my hands on one of the new Subaru SUVs! More
by Dylan Thomas
April 11, 2018
Atlas I recently purchased a Volkswagen atlas from Richard Gotsch at the Dean Team. This was by far the best car buying experience I have had. Richard was e I recently purchased a Volkswagen atlas from Richard Gotsch at the Dean Team. This was by far the best car buying experience I have had. Richard was extremely helpful and courteous and made the whole process stress free and enhkyable. I would definitely recommend Richard and the Dean Team. More
by Lisa
Employees Worked With
April 11, 2018
Great. Had the vehicle I was looking for in my pricepoint. Paul Biermann was great to work with. I saw an Outback on line that I was interested in. I had a few important questions that could be a deal breaker Paul Biermann was great to work with. I saw an Outback on line that I was interested in. I had a few important questions that could be a deal breaker for me and I didn't want to make the trip to look at the vehicle before I had answers to those questions. Paul checked into it, called me with answers and had the vehicle ready when I arrived. He was a pleasure to talk with and easy to work with as well. More
by Deanteamsurvey
Employees Worked With
April 10, 2018
Poor experience Integrity and honesty are lacking. Supposed to have the car to me today. Then when I asked to cancel since I did not have it when promised. I was told Integrity and honesty are lacking. Supposed to have the car to me today. Then when I asked to cancel since I did not have it when promised. I was told I could not because car was already on its way. Then shipper contacted me and said they haven’t even picked it up yet. Then dealership said they didn’t have a copy of my license which I sent 3 times and was notified they received. Still waiting for information about the refund of my down payment. Obviously cannnot trust these folks. Avoid at all costs! More
by Msicard39
April 09, 2018
Helped me find exactly what I wanted! I’ll preface this by saying I’ve wanted a VW GTI for about 4 years. So when it finally came time about a month ago to look seriously I knew Dean Team I’ll preface this by saying I’ve wanted a VW GTI for about 4 years. So when it finally came time about a month ago to look seriously I knew Dean Team was the place to go. I was paired up with Matt Hampton (for sure the GTI guru there). He sat down with me on my first visit and really tried to nail down what I was looking for. From used to certified to new to warranties to options, he went through it all with me. Once he showed me the white silver color I was hooked and decided I wanted to 2018 VW GTI SE White Silver Manual with cloth interior. That was a tall order considering not many manuals are made these days, so it took a week or so of looking around. He was able to locate one in another state and trade for it. Matt is very personable and very much wants you to get the car you really want. It was virtually painless when it came to negotiating and in the end I was very happy with what we settled on. He took the time to go through all the features of my new car with me before I left, which was very useful especially coming from a car that didn’t even have Bluetooth! I highly recommend Matt and his teammates at Dean Team. I wouldn’t think twice about going there again in the future. More
by CMNOGL
April 09, 2018
Amazing experience buying my New Forester!!! I highly recommend Dean Team Subaru! I had a wonderful experience with buying my new Forester. Pete Ostlund assisted me with my purchase and made it I highly recommend Dean Team Subaru! I had a wonderful experience with buying my new Forester. Pete Ostlund assisted me with my purchase and made it was everything I wanted! He wasn’t pushy at all. He made me feel relaxed and at ease when looking and purchasing my vehicle! Jason Moore assisted me with the financial part of buying a new vehicle and he made sure I had the best deal possible! Thank you guys for giving me the best experience I have had when purchasing a vehicle! More
by Barb
April 08, 2018
Transparent Process Excellent “say-do” sales process and communication from the Dean team made it easy to select, decide, order, buy and pick up. Matt easily guided us t Excellent “say-do” sales process and communication from the Dean team made it easy to select, decide, order, buy and pick up. Matt easily guided us through the decision process and worked quickly to find us the best option to make a decision at our pace. More
by Whydoi
Employees Worked With
Matt Hampton
April 08, 2018
Great Service I recently bought a Chrysler van. Carl was easy to contact, and even came in on his day off for my test drive. They really seem to stand behind qualit I recently bought a Chrysler van. Carl was easy to contact, and even came in on his day off for my test drive. They really seem to stand behind quality. More
by Shelly B.
Employees Worked With
Carl Schaeffer
April 06, 2018
Quick and friendly Great service, I was out in an hour. Everyone was friendly and helpful. I would go back again if I needed more work done on my car. Great service, I was out in an hour. Everyone was friendly and helpful. I would go back again if I needed more work done on my car. More
by Frenchr6742
Employees Worked With
April 04, 2018
12 Cars in 12 Years Our family has been buying cars from Phil and Paul for 12 years now. We always recommend our friends and family to these guys even if they’re not look Our family has been buying cars from Phil and Paul for 12 years now. We always recommend our friends and family to these guys even if they’re not looking for a Subaru. They make the process easy and you always walk out feeling like family. Thanks for my 4th Subaru! More
by Bagrober
