Dean Team Subaru Volkswagen

All went well We contacted them through Cars Direct. The response was quick, and professional. I wanted a minimum of back-and-forth, and that was exactly how the t We contacted them through Cars Direct. The response was quick, and professional. I wanted a minimum of back-and-forth, and that was exactly how the transaction was completed. More

Great customer service! JD was a pleasure to work with! We had a wonderful experience! Very personable with zero pressure. Our experience was so positive we also bought a 2nd JD was a pleasure to work with! We had a wonderful experience! Very personable with zero pressure. Our experience was so positive we also bought a 2nd used car in the same visit. More

Michelle Schmitt delighted us on a new 2019 Outback purchase When we jumped out of bed this morning, the Geismars had never discussed buying a new car. After a few chores, the conversation turned to Subaru and M When we jumped out of bed this morning, the Geismars had never discussed buying a new car. After a few chores, the conversation turned to Subaru and Mary suggested we stop at Subaru since our warranty expired on our 2016 Outback that we love. We were fortunate to intrude on Michelle's lunch and she jumped up to serve. She spent 4 hours giving us her very best knowledge, experience, warmth, resourcefulness, attention-to-detail, along with a few random acts of kindness for measure. She won us over during an extended trial ride that was customer centric, absent of overselling. Michelle answered all questions within her authority and never promised anything except for giving us her best...and she exceeded expectations. Her leaders and peers should be proud of how she represents the store and the brand's values. Please take time to tangibly acknowledge Michelle's outstanding performance, she put smiles on our faces that we'll savor every time we think about her impact. More

Awesome experience. One of the best car buying experiences I have ever had, and I have bought a lot of cars. Best salesman ever...Adam Smith. Low pressure environment a One of the best car buying experiences I have ever had, and I have bought a lot of cars. Best salesman ever...Adam Smith. Low pressure environment and very fair with the trade-in. Highly recommend this dealer. Its easy to see how they were awarded top honors as a Subaru dealer. Thank you Dean Team for making our purchase an enjoyable one!!! More

Purchase experience on new Outback Over the years my wife and I have bought over 25 cars for our family. Our experience buying our new Outback Premium was the first from the Dean Team.. Over the years my wife and I have bought over 25 cars for our family. Our experience buying our new Outback Premium was the first from the Dean Team...and by far the best new car purchase experience we had. I now have 2 Outbacks in our “fleet”. More

Straightforward and Easy Car-buying Experience We worked with Wes Gallegos at the Ballwin Dean Team. He was very professional and helpful in our car-buying process. Everything was very straightfo We worked with Wes Gallegos at the Ballwin Dean Team. He was very professional and helpful in our car-buying process. Everything was very straightforward and Wes made the buying process very easy for us. We are very pleased with the car we purchased. Two thumbs up! More

Great car buying experience I feel my recent used car I purchased at this dealership was a great experience. The salesman Wes Gallegos was friendly, knowledgeable, and efficient! I feel my recent used car I purchased at this dealership was a great experience. The salesman Wes Gallegos was friendly, knowledgeable, and efficient! Overall was a great experience! More

Pleasant purchase experience This car buying experience was one of the best. Requested and received eprice in advance. There was no sales pressure and minimal negotiations. Purcha This car buying experience was one of the best. Requested and received eprice in advance. There was no sales pressure and minimal negotiations. Purchase was handled by our salesman Andrew Scheetz. Very professional and knowledgable. After the sale he provided 1:1 instruction on all the features of the vehicle. So pleased we plan on returning to work with Andrew for our next vehicle purchase. More

No snow This is the third time I have purchased a Subaru at this dealership. Every time it has been relaxed and informative. Even when considering another veh This is the third time I have purchased a Subaru at this dealership. Every time it has been relaxed and informative. Even when considering another vehicle there was no pressure to buy here, just a lot of help to meet our needs. More

Great friendly service!!!! Dustin Westhoff and Adam Smith were great to work with!!! They were very knowledgeable and had me in my new ride very fast great job!!! Dustin Westhoff and Adam Smith were great to work with!!! They were very knowledgeable and had me in my new ride very fast great job!!! More