Dean Team Subaru Volkswagen

Dean Team Salespeople Make the Difference Adam Smith at the Dean Team Ballwin provided tremendous value to the car buying process. Not only was he able to find my wife and I exactly what we wa Adam Smith at the Dean Team Ballwin provided tremendous value to the car buying process. Not only was he able to find my wife and I exactly what we wanted, but he was able to do so in a way that made us feel comfortable throughout the entire process. There was none of the stereotypical salesperson pressure tactics. Adam was direct about what he could and could not do for us from the very beginning and that level of transparency allowed us to quickly get a deal done that left my wife and I extremely happy. I would recommend going to Adam at Dean Team Ballwin if you are in the market for a new or used vehicle. More

BINGO If buying a car was like a Bingo Game my card had at least 4 Bingo's. I had many positive experiences at the Dean Team Suburu. I originally met John If buying a car was like a Bingo Game my card had at least 4 Bingo's. I had many positive experiences at the Dean Team Suburu. I originally met John Ostlund while dabbling on line checking out 2018 Suburus.. At the time I was given the opportunity to test drive in February 2018. ( I was fortunate they offered a Gift Card for a Test Drive) I saw a number of cars that were calling my name but I wasn't ready to jump ship. The Ride I had was going on 12 years and over 200K miles so I was defiitely looking. for my car of the Future. I don't really like Car shopping but the Dean Team Sales personell , John for one never pressured me to do anything sooner than I wanted to do. In the past year I probably made at least 4 Stops to check on Vehicles and even when John was uinavailable one of his other associates Richard helped to show us around the lot . Since February 2018 John continued to keep in touch telling me Specials that were occuring. I never felt like I had to buy with John but he continued to make me feel I wanted to own a Suburu. Well I finally decided on February 2, 2019 it was time. John sent me a text about how 0% on Outbacks was still in Play. I looked on the Suburu Dean Team Website and found the the Outback with the color I wanted and a large number of options that would make this ride the one for me. One week later we came in to sign off on all the paperwork and one again John helped us with all the initial paperwork while explaing all the different options with Suburus Starlink and information about the Warranty Programs. He was most informative and then we moved on to Financing. Once in Financing (who wouldn't pass on 0% Interest) we met Jason Moore. He made my wife and I feel most Comfortable and went over each page that needed to be signed or initialed and helped us understand the whole process. Jason even checked on the Tax Rate for us since we were coming in from Illinois. I believe this was a Top 5 purchase in my life. I knew getting the car I wanted wasn't going to be cheap but I felt comfortable that my expectations were not unreasonable . At one time Matt ( I believe he was the Sales Manager) came in and he was nice and cordial but I knew having John in my corner I was able to make my case and bring home my new "SUBU." In closing I am veery pleased with all my experiences from the Dean Team. and I would reccomend at least giving John, Jason , and Matt a chance to earn your Business. More

Buying our second Subaru We had just bought an Ascent in Dec and did not expect to buy another car so soon. We decided to replace our older car and there was never a question We had just bought an Ascent in Dec and did not expect to buy another car so soon. We decided to replace our older car and there was never a question about where we would go. A Subaru from Dean Team. Our sales person, Michelle was a delight to work with again. We just showed up and she was busy with another sales but she made sure that we were taken care of. She got a sales manager, Mark McNulty to talk to us, and he was extremely knowledgeable about the cars. Michelle continued to check in with us until she was free to help us. She got us different cars to try until we found the one we wanted. Dean Team Subaru seems to have a great selection of cars, much better than other dealers. There was a small problem with the financing after the fact, but one call to Michelle and her Manager and it was all taken care of. I would truly say that the Subaru Dean Team are a get bunch of people and they really do want you to leave happy. On the day we bought the car, it did take some time to see the finance team, sold a lot of cars that day. But they brought in a finance guy from a sister dealership to get us thru faster. More

Excellent dealer and services This is my 5th car purchased from Dean Team and specifically Paul Biermann which tells you a lot. Even after the purchase the employees at Dean team g This is my 5th car purchased from Dean Team and specifically Paul Biermann which tells you a lot. Even after the purchase the employees at Dean team go out of their way to help their customers. When looking for a car I always check with them first. More

First time purchasing a car without going to other dealers. Both John and Matt were extremely professional, knowledgeable and curteous. John was very thorough going over all the features, making sure we underst Both John and Matt were extremely professional, knowledgeable and curteous. John was very thorough going over all the features, making sure we understood how they all functioned. Matt reassured us if we had any problems that Dean Subaru would take care of us. This is our second Subaru Outback and will continue to be Subaru owners. We highly recommend Dean Subaru. More

attention As soon as I walked in the door I was greeted by Richard Gotsch salesperson on duty. He was very efficient. Asking me what I wanted in a new vehicle. As soon as I walked in the door I was greeted by Richard Gotsch salesperson on duty. He was very efficient. Asking me what I wanted in a new vehicle. He was quick to work on getting me everything I wanted in a new vehicle. They made the buying a new car process painless. More

Wes Gallegos was professional, excellent and very helpful in finding the perfect car for our grandson. I would recommend that anyone who is looking for a car to was professional, excellent and very helpful in finding the perfect car for our grandson. I would recommend that anyone who is looking for a car to work with him. This is our first experience with the Dean Team and it was the best that we ever had when purchasing a car. Again thanks to Wes and the Dean a Team. More

Great experience I had a great experience trading in my Toyota for a used crosstrek. Terry Weir was super nice, accommodating and knowledgeable. I got a grade deal for I had a great experience trading in my Toyota for a used crosstrek. Terry Weir was super nice, accommodating and knowledgeable. I got a grade deal for my trade in and highly recommend this dealership. More

A BEAUTIFUL SATURDAY CALLED THE DEAN TEAM SPOKE WITH PAUL BIERMANN HE WAS PROFESSIONAL, INTERESTED IN WHAT I WAS LOOKING FOR IN VEHICLE. WAS NOT PUSHY. ON THE TEST DRIVE C CALLED THE DEAN TEAM SPOKE WITH PAUL BIERMANN HE WAS PROFESSIONAL, INTERESTED IN WHAT I WAS LOOKING FOR IN VEHICLE. WAS NOT PUSHY. ON THE TEST DRIVE CONVERSATION WAS GREAT IT WASN'T STRICTLY ON ME PURCHASING THE CAR I FELT LIKE HE WAS GETTING TO KNOW ME. HE WAS FRIENDLY FROM BEGINNING TO END AND I WAS SOLD. More

Friendly great service The people at Dean Team made buying a new car fun and pleasurable. They were patient and didn’t try to force me to buy something I didn’t want. They a The people at Dean Team made buying a new car fun and pleasurable. They were patient and didn’t try to force me to buy something I didn’t want. They also were helpful in showing me my new car and made sure I knew how to work everything. I would recommend buying a car here if you are looking. More