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Dean Team Subaru Volkswagen
Ballwin, MO
6,423 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,423 reviews
December 23, 2019
Leased a 2019 GLI from Richard Gotsch. Richard was very knowledgeable and pleasant to work with. This was a great experience, would recommend anyone to buy a car from Richard. knowledgeable and pleasant to work with. This was a great experience, would recommend anyone to buy a car from Richard. More
by Exapplestl
Employees Worked With
Carl Schaeffer, Richard Gotsch
December 22, 2019
No complaints and great service. Christopher Smith and the rest of the team at Dean Team Subaru in Ballwin, MO did an excellent job of helping us find the right vehicle, the right fea Christopher Smith and the rest of the team at Dean Team Subaru in Ballwin, MO did an excellent job of helping us find the right vehicle, the right features, and the right financing for our purchase. I would highly recommend this team to anyone in the market for a new Subaru. More
by stewart_em
December 21, 2019
I can’t stress enough how awesome the sales team is, specifically Michael “Hershey” Harmon! He is such a genuine and honest guy and was happy to answer our questions every step of the way. I definitely specifically Michael “Hershey” Harmon! He is such a genuine and honest guy and was happy to answer our questions every step of the way. I definitely can’t say the same for financing with Jason Moore. The entire process was unclear and continued to drag out well after we had the vehicle. We had to remind Jason of some paperwork that we needed to sign too since he was trying to rush us out the door. He ran my credit again after the fact without telling me after I couldn’t respond to his message while I was at work. I will definitely never work with Jason again and would recommend him to anyone looking for a typical sleazy car salesman experience. More
by Anon Review
December 21, 2019
A Great Experience with a Great Salesman! We love our new 2019 Atlas and can't thank Rich Gotsch enough for all his help during the process. He was very knowledgeable, friendly and super-helpf We love our new 2019 Atlas and can't thank Rich Gotsch enough for all his help during the process. He was very knowledgeable, friendly and super-helpful. Worked with us on pricing options and followed up as promise. My wife has had Fords the last 16 years and is now hooked on the Atlas. Overall a great experience, I highly recommend Dean Team VW in Ballwin, ask for Rich and you wont be disappointed. More
by WeLoveOurAtlas
Employees Worked With
Richard Gotsch
December 21, 2019
Simple new sales experience Everyone made the new car buying experience smooth and simple. Richard was very knowledgeable about the car features. Would definitely buy from The D Everyone made the new car buying experience smooth and simple. Richard was very knowledgeable about the car features. Would definitely buy from The Dean Team again. More
by Eric B
Employees Worked With
Richard Gotsch
December 19, 2019
Excellent new sales experience. Russ was great at helping us make our purchase and offered us a great deal. He had an excellent knowledge of the full VW range and really went the extra mile. us make our purchase and offered us a great deal. He had an excellent knowledge of the full VW range and really went the extra mile. More
by Ben W
Employees Worked With
Russ Little
December 18, 2019
Asked for Wes Had our Subaru at the dealership for a recall check and some other billable work. Went over to the Sale guys and asked for Wes just to say Hi. We got Had our Subaru at the dealership for a recall check and some other billable work. Went over to the Sale guys and asked for Wes just to say Hi. We got to talking about newer vehicles and as would be the case, he kinda had one that fit the bill. A 2019 Subaru Outback. We got billable work stopped on the 2014 and completed a purchase, as far as we could go. Left our old car, filled out a bunch of forms, will mail in the title and in a couple days get completed paperwork. We drove the car home. Left the dealership feeling good! More
by Hank
Employees Worked With
December 16, 2019
In and out as quick as possible. I knew what I wanted and got a dream car of mine. Thank you to The Dean Team. got a dream car of mine. Thank you to The Dean Team. More
by Zkoester93
December 16, 2019
Great explanation of the vehicle’s safety features. Very patient explaining how they work. Videos a big plus. No hassle deal was struck. +Communication experience. patient explaining how they work. Videos a big plus. No hassle deal was struck. +Communication experience. More
by Catagonus
Employees Worked With
J.D. Daugherty
December 16, 2019
Friends John seemed like he was a next door neighbor, very friendly and just wanted to help us find the type of car we were looking for. The Dean Team person John seemed like he was a next door neighbor, very friendly and just wanted to help us find the type of car we were looking for. The Dean Team personal was amazing. Would not hesitate to purchase from you again. Great experience. RC & Judy Smith More
by judyrc
Employees Worked With
John Biermann
