Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Team Subaru Volkswagen
Ballwin, MO
6,686 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,686 reviews
January 06, 2026
Our overall experience was extremely smooth! Dave found us the perfect car and took care of us every step of the way. If you neee a great car at the right price reach out to Dave at Dean Team Vo Dave found us the perfect car and took care of us every step of the way. If you neee a great car at the right price reach out to Dave at Dean Team Volkswagen! More
by Jarrenbelt
Employees Worked With
Other Employees :
Connelly Dean in finance was excellent at presenting all options without pressure
January 06, 2026
Debbie Riley is a good friend of ours so that’s why we came to Dean Team. She spoke with Tom (Phil) who put us with Dave and he was on top of things from the minute we walked in. Very communicative, avail came to Dean Team. She spoke with Tom (Phil) who put us with Dave and he was on top of things from the minute we walked in. Very communicative, available, and knowledgeable. We had a great experience and love our new Atlas! More
by amandajbelt
January 06, 2026
Keevin Sorry about the delay in getting back to you on the quality of your team. Many years ago, I had learned to buy cars from a dealership that has a sterling reputation for after-the-sale. We’re a the quality of your team. Many years ago, I had learned to buy cars from a dealership that has a sterling reputation for after-the-sale. We’re a family that uses our cars for 10 years before replacing and invest in keeping them like new. That was the reason we first came to Dean, and I haven’t been disappointed. Your service writers (Duke, Annie & Jeff) are outstanding and always getting my issues resolved. This visit was no exception. I make it a point to let the management team of organizations I do business with to know that their investment in the team does make a difference. Wishing you and the Dean team a successful 2026! Wes More
by Wes
January 06, 2026
Tony Poston emailed me directly and kept me updated about available Imprezas. He tried very hard to find the right car available Imprezas. He tried very hard to find the right car More
by Mlindal
January 06, 2026
Shannon was super! He understood my problem and went above and beyond to get it fixed. All service reps should be this good. He understood my problem and went above and beyond to get it fixed. All service reps should be this good. More
by rrennecamp
Employees Worked With
January 06, 2026
Tony was great! Friendly, honest, and made my car buying experience a pleasure! Thanks to the Dean Team! Friendly, honest, and made my car buying experience a pleasure! Thanks to the Dean Team! More
by Carrie
Employees Worked With
January 05, 2026
I had a great experience working with Steve Hirsch when purchasing my 2025 Subaru Crosstrek. I felt no pressure from Steve and the rest of the team when discussing the price point, and I was in and out of purchasing my 2025 Subaru Crosstrek. I felt no pressure from Steve and the rest of the team when discussing the price point, and I was in and out of the dealership in record time! More
by lukeu
January 05, 2026
Had my emissions checked today at the Dean Team (Ballwin) location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with cof location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with coffee and snacks. The whole process was quick—under 30 minutes. Everyone was kind, professional, and efficient. I’d definitely recommend them. More
by nathalieheembrock
Employees Worked With
Other Employees :
Jim Dean
January 05, 2026
The team were helpful in finding what we're looking for and work with us on a fair deal. and work with us on a fair deal. More
by Laura168
Employees Worked With
December 31, 2025
Straightforward to work with, honest about the pluses and minuses of each car. Got us what we needed without pushing things we didn’t need. minuses of each car. Got us what we needed without pushing things we didn’t need. More
by natehuebsch
Employees Worked With
