Dean Team Subaru Volkswagen

Exceeded my expectations in every facet of the sales process. Shawn N was friendly, knowledgeable. process. Shawn N was friendly, knowledgeable. More

Subaru really does have a hassle free model. John Ostlund was fantastic! We used him years ago and were delighted that he was there. Financing was easy as well. Dean Team Subaru is the best, wit John Ostlund was fantastic! We used him years ago and were delighted that he was there. Financing was easy as well. Dean Team Subaru is the best, with the nicest people by far among the Subaru dealers in St. Louis. More

This is the 2nd Subaru we have bought from this dealership, also the 2nd time John Ostlund was our salesman. The whole experience was great. John went out of his way to get us everything we wanted. dealership, also the 2nd time John Ostlund was our salesman. The whole experience was great. John went out of his way to get us everything we wanted. He was very patient and so kind. I will definitely buy from this dealership again and hopefully John is still there when I do. If you want a great experience when buying a car, go to Dean Team and ask for John Ostlund. More

I bought a car last week and very good experience Thanks Joel (sales manager) and Mary and Sam as well Joel (sales manager) and Mary and Sam as well More

I was in contact with Tony before the purchase because I was looking online at my options for a used late model vehicle. Tony kept in contact with me and told me he was there for my support. I shared some was looking online at my options for a used late model vehicle. Tony kept in contact with me and told me he was there for my support. I shared some pre-sale information with him about my obstacles and he gently fielded those in our conversation at the xxx. During the process, Tony overcame all the obstacles that my husband (our family car go-to) threw out. He was transparent, forthcoming, and provided facts about the car that we understood. We came in unannounced. Vito greeted us and asked what we were looking for. I gave him the details and said that I was working with Tony. He said that Tony came in on his day off to help with an event, but would check to see if he was available. In the meantime, Vito had two cars ready for test-drive while he checked with Tony. He could have taken the sale right there, but he went out of his way to check to see if Tony was able to jump in. Tony (unlike another sales associate at another dealership-not Subaru) stayed over that evening we simply showed up. The Dean Team was throwing a Trunk or Treat event and it became quite busy. Tony's family showed up and he explained to them he was caring for a customer. He did not know they were coming to the event, but still could have easily closed up shop and said, let's do this tomorrow. Sam (in finance) also stayed that evening to secure our sale and allow us to drive away with a new used 2024 Forester. It was all I hoped for and with the kindness and grace that Sam and Tony provided during the process. We drove off the lot with our new car at 8:15pm that night. My husband was very impressed (which he is not very often) with the entire team at Dean Team. He said that every step of the way was done with clear communication and care along the way. Tony followed up in a couple days to schedule a clean up of my car, since it was late on a Friday night that we closed the sale. He asked if there was anything I needed them to look at and I had a couple very minor things. They fixed them and it took no time at all. The service team did a fine job. There was a very small ding in the windshield and they fixed it so well we had to really look closely to try to find it. They cleaned the car inside and out - it was spotless! Annie was clear, accurate and kind in her communication delivery. She kept in touch with me over the day and a half it took to service the car to detail. Annie answered all my questions in detail with thorough knowledge of the car and supported the Subaru mission to serve their customers. I will buy again from the Dean Team, should I need to. It was the best experience at a car dealership that I've ever had. More

Luci was exceptional. We enjoyed working with her and Mary and Connolly and Nancy and Chase and the other members of the Dean Team to whom we were introduced along the way We enjoyed working with her and Mary and Connolly and Nancy and Chase and the other members of the Dean Team to whom we were introduced along the way. We had done our homework looking for a replacement for our 2006 Subaru Forester and had chosen two nearly identical 2025 vehicles, although technically one was "new" and one was "used" -- but of the same model year. Luci was very helpful in answering our questions about the vehicles in general and in the differences between the two. All in all, we enjoyed the experience, made our choice without any pressure or sales gimmicks and came away with a car that precisely fit our needs. Thank you, Luci! More

My salesperson, Joel, and the sales manager, Mary, were outstanding. They were highly knowledgeable, resourceful, and respectful. They didn't see me as just another potential sale - instead they apprecia outstanding. They were highly knowledgeable, resourceful, and respectful. They didn't see me as just another potential sale - instead they appreciated and honored my request for zero pressure during an already difficult time in my life. They made my research stress-free no matter how many times I visited to learn more and ultimately the process of the sale seamless and simple. I never felt pushed but rather valued. They patiently let me figure out what I felt would be best especially with my trade-in, and they put together a competitive, personalized deal to consider - which I accepted. I am extremely happy with my new Taos, and I have Joel, Mary, and Keevin to thank for the exceptionally positive experience. I look forward to recommending the dealership to others, and I look forward to returning even just to keep in touch once in a while. Thank you, Dean Team! More

Very good business all the way around. Especially with how easy our salesman, John, made the whole experience. Will be returning when I need another vehicle. Especially with how easy our salesman, John, made the whole experience. Will be returning when I need another vehicle. More

I bought a car here last week. Dave made the process very easy and straightforward and quick. I would definitely buy from dean team again. Dave made the process very easy and straightforward and quick. I would definitely buy from dean team again. More

Ive been using this dealership since 2003, when I bought my first Subaru. All the advisors have been most helpful, explaining the repairs in terms I could understand. I am most appreciative of the loaner c my first Subaru. All the advisors have been most helpful, explaining the repairs in terms I could understand. I am most appreciative of the loaner car they provide if my repairs will be time-intensive. They even provide porter service if you live close by. Shawn Nethercott was the sales person who guided me through the process of purchasing a new Forrester Hybrid. He gave me a primer on car features before I left and made arrangements for me to meet with tech support, which I need! He knows his product and helped me make some decisions. I found Shawn to be very engaging. More