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Dean Team Subaru Volkswagen
Ballwin, MO
6,534 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,534 reviews
August 22, 2025
Kudos to Dean Team Subaru. They went to bat for me. My 2020 Subaru Forester had just over 40,000 miles when the air conditioning went out. Turns out it was the compressor which They went to bat for me. My 2020 Subaru Forester had just over 40,000 miles when the air conditioning went out. Turns out it was the compressor which does many things. This should not happen to a five year old car with 40,000 miles. To further the story, when the compressor died it spewed filings all over the condenser killing it. I am guessing that the compressor was faulty to begin with. Both the service rep and the Service manager made several calls to Subaru corporate to get them to pay for repairs and they were successful. I appreciate their great efforts, More
by Sheri
Employees Worked With
August 21, 2025
Tony Poston is a very nice guy that gave me a fair deal even though my budget isn’t very forgiving. I have been going to Dean Team Subaru for the last 12 years and everyone is great there especially the se even though my budget isn’t very forgiving. I have been going to Dean Team Subaru for the last 12 years and everyone is great there especially the service department. I would always recommend people to go to Dean Team. More
by Robert
Employees Worked With
August 20, 2025
Ethan was very knowledgeable about the car's features, was great to work with and provided excellent customer service. was great to work with and provided excellent customer service. More
by ghk_becker
August 19, 2025
Sarah was absolutely amazing! I walked in not knowing exactly what I was looking for and she helped me through the process to find the absolute perfect car! She made the process s I walked in not knowing exactly what I was looking for and she helped me through the process to find the absolute perfect car! She made the process stress-free and fun and the whole team at Dean was so supportive and helpful. I feel like not only did I get a new Volkswagen, which I love, but a new friend too! Sarah is the best!! More
by Patty
August 18, 2025
Joel delivered top notch customer service. Along with the other members of the Dean Team, our family, was provided an excellent experience. It was actually fun and when I went back for a few Along with the other members of the Dean Team, our family, was provided an excellent experience. It was actually fun and when I went back for a few things I did not feel ignored. More
by tracy.lich
August 18, 2025
Shawn spent time answering questions I had prior to the day of purchase. The day of purchase I was informed of all steps occurring in the process. The entire team was great. This is my second purchase fro day of purchase. The day of purchase I was informed of all steps occurring in the process. The entire team was great. This is my second purchase from Dean Team and I would recommend them to anyone. More
by gr8zmom
August 17, 2025
The Dean Team was knowledgeable, friendly, and ready to help my husband and I find the perfect car for us. Tony was a fantastic guide in helping us buy our first-ever new car, and we can't recommend him hi help my husband and I find the perfect car for us. Tony was a fantastic guide in helping us buy our first-ever new car, and we can't recommend him highly enough! More
by kaitlyn.camie
August 16, 2025
Every member of the Dean Team from Management to Service Technicians excels in Quality Customer Service. Technicians excels in Quality Customer Service. More
by dpawing
August 15, 2025
The folks at Subaru Ballwin made the car purchase stress free and easy! No pressure, hassle free experience! free and easy! No pressure, hassle free experience! More
by Mizzou1974
August 13, 2025
Dave was great to work with. He got us in the car we wanted and made the process simple and hassle free. Sam made financing easy, did a great job explaining our options and the p He got us in the car we wanted and made the process simple and hassle free. Sam made financing easy, did a great job explaining our options and the paperwork. Would definitely like to work with these two when looking for our next car. More
by jyann
