2,467 Reviews of DePaula Ford - Service Center
Would not honor a $2500 warranty. Sold a warranty when I bought the car at depaula and the repair of a wheel hub and sensor was not honored. Sold a warranty when I bought the car at depaula and the repair of a wheel hub and sensor was not honored. More
Luis is amazing. He is the reason i continue to bring my car to DePaula. He is the reason i continue to bring my car to DePaula. More
Very accommodating, clear explanation of service and what is covered. Lenny always tries to make you feel like a human and does his best. I would suggest Depaula have vehicles washed when finished for serv is covered. Lenny always tries to make you feel like a human and does his best. I would suggest Depaula have vehicles washed when finished for services above $100.00. More
No problems. A very easy experience I was greeted and taken care of as soon as entered the service area. He even walked me over to the cashier area to check out. A very easy experience I was greeted and taken care of as soon as entered the service area. He even walked me over to the cashier area to check out. More
Chance was fantastic and I can't thank him enough for all his help and the reassurance he gave me in taking care of an issue that has come up. If I could give him 10 stars I would. Jason was also very help his help and the reassurance he gave me in taking care of an issue that has come up. If I could give him 10 stars I would. Jason was also very helpful. They were professional in the way they spoke and broke down all prices and it was even nice Chance included the tax when giving me my total. Definitely a great asset to your company and Jason is as well!! Thank you so much guys!! Look forward to working with you again! More
I have had a positive experience every time I’ve gone here. Informative and quick to get car back. here. Informative and quick to get car back. More
Chance helped me fix a mistake made from another dealership. They took care of my Bronco for its first oil change. And the gentleman who loves showing his brothers Bronco, he's a real one. Very frie dealership. They took care of my Bronco for its first oil change. And the gentleman who loves showing his brothers Bronco, he's a real one. Very friendly dealership, will definitely go back there again More
Louis is great to work with. Good Experience Louis is great to work with. Good Experience . I will be back for service again. Good Experience Louis is great to work with. Good Experience . I will be back for service again. More
Service was great and timely. Nice folks to do business with. Love their fresh ground coffee machine in the waiting area. Nice folks to do business with. Love their fresh ground coffee machine in the waiting area. More