DePaula Ford - Service Center

Luis was incredibly helpful and communicative in regards to my repairs. He was transparent thorough and ensured myself and my car were taken care of during the pair. to my repairs. He was transparent thorough and ensured myself and my car were taken care of during the pair. More

Luis was very helpful with getting everything my car needed at the best prices that could be found. The people who drove me home and back to the dealership were very friendly and courteous as well. Ex needed at the best prices that could be found. The people who drove me home and back to the dealership were very friendly and courteous as well. Excellent overall experience. More

Jeff the service advisor did a great job. John as well. Got my truck in and out in a very good time. John as well. Got my truck in and out in a very good time. More

Very quick, direct and thorough service even without an appointment! Will take my car to DePaula from now on. appointment! Will take my car to DePaula from now on. More

Absolutely excellent! ! The service area was completely full and everyone moved along on their way quickly. ! The service area was completely full and everyone moved along on their way quickly. More

The absolute worst customer service ever. I’ve used their service department multiple times for our daughter’s car and each time it’s next to impossible to get a straight answer, timely respo I’ve used their service department multiple times for our daughter’s car and each time it’s next to impossible to get a straight answer, timely response or anyone that seems to know what they’re doing. I have much better service from pep boys at 1/2 the price and people that actually seem to care about customer service. More

YOU SHOULD BE PROUD TO HAVE LENNY IN SERVICE ON YOUR TEAM. Service Dept. has improved in the 6 months keep up the great service. TEAM. Service Dept. has improved in the 6 months keep up the great service. More

Lenny was friendly and professional and went beyond his job duties to make our visit enjoyable job duties to make our visit enjoyable More

Good service, courteous staff and timely turn around time. I would recommend them to anyone. time. I would recommend them to anyone. More

It was smooth and stress free. Clear details on what needed to be done and why. Very attentive Clear details on what needed to be done and why. Very attentive More