DePaula Ford - Service Center

Positive first-time experience purchasing a vehicle from DePaula Ford. Nick Antoinette (Sales) was responsive and helpful throughout, providing straightforward and complete answers to all our questions. Q DePaula Ford. Nick Antoinette (Sales) was responsive and helpful throughout, providing straightforward and complete answers to all our questions. Qasim Dawood (Finance) explained the financial options and procedures clearly. Credit to DePaula's "Pre-Owned" vehicle team as well. The prices posted for used Mustang Mach-E vehicles are very competitive, if not the best in this region. More

The service was prompt and professional. They kept me informed during the day abnd explained the need to order a replacement part. They kept me informed during the day abnd explained the need to order a replacement part. More

This dealership knows their customer service! I interacted with Collision, Sales, and Finance departments; all of the staff were knowledgeable, professional, respectful, and patient. I went from I interacted with Collision, Sales, and Finance departments; all of the staff were knowledgeable, professional, respectful, and patient. I went from having one vehicle being determined as a total loss to purchasing a vehicle that suited my needs perfectly. Throughout that journey I received communications that were empathetic and straightforward. I highly recommend Depaula Ford. More

Don't know what happen but my ford pass app on my phone now read 20 thousand more miles than on my car weird now read 20 thousand more miles than on my car weird More

Chance Guild is terrific! He’s always there to help me out and get my card back on the road as soon as possible. Don’t let this guy get away from DePaula. He’s terrific. He’s always there to help me out and get my card back on the road as soon as possible. Don’t let this guy get away from DePaula. He’s terrific. More

Absolutely love the service guys! Lenny and Chase are always accommodating, friendly, and make sure I'm taken care of. Lenny and Chase are always accommodating, friendly, and make sure I'm taken care of. More

The staff are always friendly and go above and beyond to answer all questions and concerns during drop off. My service advisor, Chance, is always a pleasure to deal with. answer all questions and concerns during drop off. My service advisor, Chance, is always a pleasure to deal with. More

Convenient appointment time, service completed on time and to my satisfaction. Friendly helpful staff, eager to assist. and to my satisfaction. Friendly helpful staff, eager to assist. More

I had a service appointment. My service was done promptly and professionally. Lenny was very helpful in explaining all the things that were done to y car. I was in and out of the My service was done promptly and professionally. Lenny was very helpful in explaining all the things that were done to y car. I was in and out of there in an hour and 15 fifteens. Great work!!! More

Service is great. They communicate when your car is ready for pick up. Makes it an easy transaction. They communicate when your car is ready for pick up. Makes it an easy transaction. More