DePaula Ford - Service Center

Waited 2 hours and spent almost $200 for a tire sensor valve. When I came in, I wasn’t even asked why I was there so the first hour spent on my car they weren’t even doing what was needed. I was told hole valve. When I came in, I wasn’t even asked why I was there so the first hour spent on my car they weren’t even doing what was needed. I was told holes would be drilled for my license plate and I left with no holes. Lastly, my driver side sun visor was left dirty because someone touched it with nasty hands. Won’t be back again. 0/10 stars More

Depaula ford has always taken good care of me your staff is very professional and polite love the new broncos is very professional and polite love the new broncos More

Great service. Had not issues, everything was great thank you. Will come back fifteen words. Had not issues, everything was great thank you. Will come back fifteen words. More

Always pick DePaula Ford for my service on both of my cars. Excellent service and great quality service for my vehicles. cars. Excellent service and great quality service for my vehicles. More

I took my car in for a recall. The dealership does not have a system or process how to deal with such an issue. There were appointment issues, car drop off clarity, and lost paper The dealership does not have a system or process how to deal with such an issue. There were appointment issues, car drop off clarity, and lost paperwork. The people were very nice but the lack of an efficient process made their work challenging. More

Dealership is clean. And the team knows who you are. Routine service with a personal touch. Lenny lou and chance all say good morning and know who you are And the team knows who you are. Routine service with a personal touch. Lenny lou and chance all say good morning and know who you are More

Came here for a diagnosis on my car. Dropped it off in the morning and was told I’d get a call by the end of the day telling me what was wrong. Never received a call. When I called to ch Dropped it off in the morning and was told I’d get a call by the end of the day telling me what was wrong. Never received a call. When I called to check on my car, I was told that they were closed and that they would leave a message and call me back in the morning. MAJOR inconvenience to not have my car and not have anybody tell me that my car would be staying overnight, or even that they did not diagnose it, at that. They gave me a diagnosis but I’m not sure that’s even what’s wrong with the car… I was not charged and I did not receive any paperwork after telling me what was wrong with my car. Was more of an ordeal and hassle than anything. More

Customer service was nasty and didn’t do a good job and pay me for what you do not do on my customer service one was on profess pay me for what you do not do on my customer service one was on profess More

Did a great job! Courteous and prompt which is rare now a days. Would recommend the mobile service for sure. Courteous and prompt which is rare now a days. Would recommend the mobile service for sure. More

The bathroom look like i stepped into a prison bathroom m i wear suits like the rest of there constituents how can there be no coat hanget r in the stole it ws broke off and nver replaced the carpets look li i wear suits like the rest of there constituents how can there be no coat hanget r in the stole it ws broke off and nver replaced the carpets look like that be sitting thrtere for 50 years it need a face life major nothing to so with CHANCE WHO HELPED HE WAS GREAT More