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This rating includes all service center reviews, with more weight given to recent reviews.
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2,436 Reviews of DePaula Ford - Service Center
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August 06, 2019
Excellent customer care & workmanship just very polite & helpful people. It's a pleasant environment while you wait, coffee, snacks, fresh fruit, and water. i would recommend DePaula to a just very polite & helpful people. It's a pleasant environment while you wait, coffee, snacks, fresh fruit, and water. i would recommend DePaula to a friend. More
by rkb
Employees Worked With
was early, I don't recall
August 06, 2019
Fantastic Service! My hat is off to DePaula Ford! Lenny Farnam was terrific in providing the Gold Standard of Service! Never in my 70 years of driving and owning for t My hat is off to DePaula Ford! Lenny Farnam was terrific in providing the Gold Standard of Service! Never in my 70 years of driving and owning for the first time my Second Ford! My first ford was a 1949 Ford Flat Head Six 2 Door and built like a tank. Having been a Jeep owner in between I was told to give the Ford Explore a shot. So far it has been a great experience except for loss of AC which with only 30,000 miles was a bummer. But thanks to Lenny and your service staff and providing me with a loaner car. (Blessing) It went very smooth. Thanks again to your team. You have me as a client for the next 30 years. More
by Frank
Employees Worked With
Lenny Farnam
August 05, 2019
Excellent experience! My experience was great! I was in and out very quickly the tech Kevin went above and beyond to make sure everything was done right and even notified m My experience was great! I was in and out very quickly the tech Kevin went above and beyond to make sure everything was done right and even notified me that I had a couple punctures in my tires. 10/10 would definitely recommend! More
by Devinmcguirk
Employees Worked With
August 02, 2019
Service I had great service. I went into the service department to get my battery checked, and they too, care of it right away. They also informed me of a re I had great service. I went into the service department to get my battery checked, and they too, care of it right away. They also informed me of a recall on my Explorer and had that taken care of while my truck was in the shop. More
by Heidi2019
Employees Worked With
Lenny
April 16, 2018
Outstanding Sales Experience Mike Moolick made what is typically a stressful, highly pressured experience a welcomed relief. My wife and I purchased our new Mazda CX-3 in November Mike Moolick made what is typically a stressful, highly pressured experience a welcomed relief. My wife and I purchased our new Mazda CX-3 in November 2017 and Mike was able to get us the car we wanted at the payment we needed. In April, Mike followed-up with me with a service issue and resolved my issue immediately. I would definitely refer anyone who was in the market for a new Mazda to DePaula Mazda. More
by DiSpence8
Employees Worked With
Mike Moolick
December 18, 2017
David Grinko is the best service person anyone could want. David Grinko at DePaula Ford is knowledgeable, helpful, polite and gets the job done in a timely fashion! My many thanks to David!!I I know I can alwa David Grinko at DePaula Ford is knowledgeable, helpful, polite and gets the job done in a timely fashion! My many thanks to David!!I I know I can always depend on him. More
by Eluzabeth1
Employees Worked With
David Grinko
