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2,582 Reviews of DePaula Ford - Service Center
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March 03, 2021
Thank you for your friendly and prompt service! The purchase of my new F350 was made easy by your sales and finance people! I will be recommending Depaula Ford to friends and family for future purchase purchase of my new F350 was made easy by your sales and finance people! I will be recommending Depaula Ford to friends and family for future purchases. Thank you! More
by DIGDUGG22
Verified CustomerEmployees Worked With
Other Employees :
Tyler Foster, Jay Yudzevich, Mike Demartino
March 03, 2021
Amazing sales team & service team. Was pleasantly surprised at the level of care & service we got for our first oil change. Would definitely recommend purchasing a car from DePaula & then returning f surprised at the level of care & service we got for our first oil change. Would definitely recommend purchasing a car from DePaula & then returning for service. More
by DSEGUINYOUNG
March 03, 2021
We take our hotel vehicles here because the staff is Honest and friendly. Repairs were completed very fast and I was updated every step of the way. Honest and friendly. Repairs were completed very fast and I was updated every step of the way. More
by HILTONALBANYPAYABLES
Employees Worked With
Steve Kannes
March 02, 2021
Excellent service. Crystal Blackman is a fantastic service advisor. Even if our service total gets high, we have trust in Crystal, and the technicians, that the work should be done. We also apprec service advisor. Even if our service total gets high, we have trust in Crystal, and the technicians, that the work should be done. We also appreciate that DePaula Ford picked up our car, during COVID, and brought our car to our house. Thank you everyone. More
by elwebby
Employees Worked With
The girl, who made our appt was great. , Crystal Blackman
March 02, 2021
Friendly, knowledgeable and reliable staff made for a no surprises visit. The wheel alignment was completed in a timely manner. Check in and check out went smoothly. surprises visit. The wheel alignment was completed in a timely manner. Check in and check out went smoothly. More
by JIM_KOIS
March 01, 2021
Great service made sure that I left satisfied and everything was to my liking. I will definitely come back to De Paula Mazda. Thank you! everything was to my liking. I will definitely come back to De Paula Mazda. Thank you! More
by NIAJOHN2000
Employees Worked With
Mike Demartino, Crystal Blackman
March 01, 2021
My service was seamless. Quick. My service guy, I think his name was Mike, was really great. Nice and professional. Zoom zoom. ❤️My Mazda. ☮️Need more words. Done. his name was Mike, was really great. Nice and professional. Zoom zoom. ❤️My Mazda. ☮️Need more words. Done. More
by LEFTY56LIL
Employees Worked With
Mike Demartino
March 01, 2021
I contacted Josh about getting an administrative key made for my car since it was going to be at the body shop for other repairs. He told me he would take care of getting the car from them and doing the work for my car since it was going to be at the body shop for other repairs. He told me he would take care of getting the car from them and doing the work (I also added an oil change) and would return the car to the body shop for pickup. Great job! Made to process so easy.. thanks Josh! More
by DEAN
Employees Worked With
Josh Brogue
February 28, 2021
Poor communication between customer and dealership, had vehicle for almost a full week, supposed to be a few days, returned vehicle without resetting oil life, no new sticker, and grease or oil hand print vehicle for almost a full week, supposed to be a few days, returned vehicle without resetting oil life, no new sticker, and grease or oil hand prints over hood and side panels, didn’t bother to run it through a car wash before returning vehicle however the problems with the vehicle appear to have been fixed. More
by NETTLETON.MICHAEL
Employees Worked With
Crystal Blackman
