DePaula Ford - Service Center

Overall great experience. Came in for a routine oil change. Was recommended a cabin filter change so I got that as well. Easy to schedule an appointment. Friendly staff change. Was recommended a cabin filter change so I got that as well. Easy to schedule an appointment. Friendly staff More

Just bought a hybrid escape and it was making a whirring sound so we brought it in. They were able to assure me that the sound was perfectly normal and told me it was to protect those people who had issues sound so we brought it in. They were able to assure me that the sound was perfectly normal and told me it was to protect those people who had issues with their sight. More

The service today was outstanding at Depaula Ford in Albany New York. Justin Dwyer the service guy Josh and another woman at the billing department were all terrific. My car looks great I love the servi Albany New York. Justin Dwyer the service guy Josh and another woman at the billing department were all terrific. My car looks great I love the service. More

Depaula Ford is a fantastic dealership to do business with. The dealership always goes the extra mile to satisfy there customers. From sales to service everyone is extremely helpful and accommodating. with. The dealership always goes the extra mile to satisfy there customers. From sales to service everyone is extremely helpful and accommodating. More

Had mechanical issues with my Ford explorer.. they made sure my concerns and needs were met. Awesome place, friendly service. I will definitely bring my car here again! sure my concerns and needs were met. Awesome place, friendly service. I will definitely bring my car here again! More

Great service both when buying and for service! Best I’ve had from a dealer yet!! I will keep coming back to Dapaula for any of my vehicle need! Great team! had from a dealer yet!! I will keep coming back to Dapaula for any of my vehicle need! Great team! More

Professional and great customer service. Dealership was ready for my test drive with multiple cars ready to go and different deals so making a decision was easy! ready for my test drive with multiple cars ready to go and different deals so making a decision was easy! More

Wow, couldn’t be happier with DePaula. Been to many places over many years, the team at DePaula is the best I’ve dealt with. From Jim R and Mark in sales to Crystal in service A+++! 👍 places over many years, the team at DePaula is the best I’ve dealt with. From Jim R and Mark in sales to Crystal in service A+++! 👍 More

The staff were very helpful and easy to work with. Service was timely and done well. Waiting area was clean and pleasant. Would highly recommend. Service was timely and done well. Waiting area was clean and pleasant. Would highly recommend. More

A good place to go. Nice, clean, friendly atmosphere. Knowledgable staff. Good quality service performed. Will definitely do business with them again. 5 star dealership. Knowledgable staff. Good quality service performed. Will definitely do business with them again. 5 star dealership. More