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This rating includes all service center reviews, with more weight given to recent reviews.
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2,582 Reviews of DePaula Ford - Service Center
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March 10, 2021
The dealership did not resolve my problem,told me to take it somewhere else ,was not the answer I was looking for,3yr,36000 mile warranty it should be able to be fixed it somewhere else ,was not the answer I was looking for,3yr,36000 mile warranty it should be able to be fixed More
by RACK8E
Verified Customer
March 10, 2021
Customer is treated respectfully and Vehicle is done in the amount of time that is stated. Customer is kept up-to-date. Great service each time my car needs maintenance the amount of time that is stated. Customer is kept up-to-date. Great service each time my car needs maintenance More
by Barbara
Employees Worked With
Josh Brogue
March 10, 2021
DePaula made good on repairing a repair gone bad. Everyone was polite and efficient in getting the job done as quickly as possible. Very pleased with experience. Everyone was polite and efficient in getting the job done as quickly as possible. Very pleased with experience. More
by CRAIGMCNULTY
Employees Worked With
Crystal Blackman
March 10, 2021
Collision center was very helpful with getting my estimate done and to my insurance company. Work done was exceptional Staff was friendly and service was done in timely manner estimate done and to my insurance company. Work done was exceptional Staff was friendly and service was done in timely manner More
by afdlt
Employees Worked With
Frank,Jeff
March 10, 2021
Lenny Farnam is a treasure. Professional, knowledgeable and easy to talk to. As it was dark when my service was complete, Lenny escorted me to my truck. Chivalry is not yet dead. and easy to talk to. As it was dark when my service was complete, Lenny escorted me to my truck. Chivalry is not yet dead. More
by CLAUSGUNDRUM
Employees Worked With
March 09, 2021
I had a great experience and i was extremely satisfied with the results! Everyone there was very kind and professional. The suv came out amazing.. I will go back again. with the results! Everyone there was very kind and professional. The suv came out amazing.. I will go back again. More
by Dee
March 08, 2021
Lenny in service is top notch...no BS transaction. Q in Sales is great and Jay will give you the best price on a trade. Overall great experience. Sales is great and Jay will give you the best price on a trade. Overall great experience. More
by DSPRAGU1
March 08, 2021
Depaula Ford was by far the most outstanding dealership I have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends. More
by LDAIGLE11
Employees Worked With
Other Employees :
Tyler Foster, Jay Newell Sr., Mike Demartino, Josh Brogue, Steve Kannes, Crystal Blackman
March 07, 2021
Lenny is fantastic, helpful, knowledgeable and caring person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. More
by ECTHORPE1
Employees Worked With
March 06, 2021
Still waiting for my part. Been over a month. Been in twice already for this repair. Doing poor job of keeping me informed of where things stand, twice already for this repair. Doing poor job of keeping me informed of where things stand, More
by JMOSER2
Employees Worked With
Steve Kannes
