DePaula Ford - Service Center

Very good service this time compared to my last visit when I purchased this car last March 2020. Lenny was patient and professional while speaking with me explaining the service I (Deborah Stanfield) rec when I purchased this car last March 2020. Lenny was patient and professional while speaking with me explaining the service I (Deborah Stanfield) received. It seemed to be busy at the time I arrived. However while waiting the other auto workers were also professional and polite. I hope this continues because it was a great feeling as I was hesitant about coming back for any type of service. So Thank you for that. I appreciated the service I received. More

Great customer service. Everyone in service has gone above and beyond to make my oil change's super quick and easy. Crystal, Lenny, Luis, Justin, Mike, and Josh have been amazing!! above and beyond to make my oil change's super quick and easy. Crystal, Lenny, Luis, Justin, Mike, and Josh have been amazing!! More

Able to drive inside to drop off car. Service team member greeted me at arrival and saw me through the whole process. All service completed as promised. greeted me at arrival and saw me through the whole process. All service completed as promised. More

Great workmanship. The job was done on time. It was done correctly If there was one area to correct it would be don’t use as much air freshener next time correctly If there was one area to correct it would be don’t use as much air freshener next time More

All went well during my visit. Best part was no charge. Certainly I will be using the service when needed. I have always been very happy Certainly I will be using the service when needed. I have always been very happy More

Always professional, always thorough, always courteous. Steve always remembers me and always ensures I am satisfied with the work performed. This is something that has been lost at other large dealerships. Steve always remembers me and always ensures I am satisfied with the work performed. This is something that has been lost at other large dealerships. More

Amazing service!! I showed up unannounced and they got me right in! Friendly knowledgeable staff. The 2 workers on were so nice. The tech even pulled my car right up for me! right in! Friendly knowledgeable staff. The 2 workers on were so nice. The tech even pulled my car right up for me! More

DePaula’s service department is very hospitable and welcoming of ideas expressed by me during the process of delivering their very good service. I am strongly encouraged to purchase my next vehicle the welcoming of ideas expressed by me during the process of delivering their very good service. I am strongly encouraged to purchase my next vehicle there. More

I would definitely have to give Depaula 5 stars for their service on repairs to my vehicle especially the service manager Justin. He went out of his way to insure the vehicle was correctly repaired processed service on repairs to my vehicle especially the service manager Justin. He went out of his way to insure the vehicle was correctly repaired processed and made us feel like our car was important and that we were important. The service adviser. Crystal was awesome. She started the process of repairs and couldn't ask for a better service adviser. She did everything to make our car right. Thank you More

service operation at Depaula is THE BESTall employees service operation at Depaula is THE BEST all employees are extremely nice and helpful, and work is always completed timely and correctly. and cost i service operation at Depaula is THE BEST all employees are extremely nice and helpful, and work is always completed timely and correctly. and cost is very reasonable. More