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2,582 Reviews of DePaula Ford - Service Center
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March 31, 2021
Best service department around!!! Always friendly service and a pleasure to take my vehicle for service!!! All my vehicles (6 Ford’s ) come to Depaula for service as needed!!!! service and a pleasure to take my vehicle for service!!! All my vehicles (6 Ford’s ) come to Depaula for service as needed!!!! More
by mcordeiro1
Verified Customer
March 31, 2021
They've gone above and beyond to make sure that I am satisfied both sales and service were great. They were very easy to deal with and made my experience very pleasant. satisfied both sales and service were great. They were very easy to deal with and made my experience very pleasant. More
by ANTHONY BUTTOFUCCO
March 31, 2021
I sent in a previous email tag#497. Brandon at the desk did fine, but the tech service was poor, and labor overpriced. $175 for removal and mount/balance of 4 tires? Smelled car fumes on way home, under ho did fine, but the tech service was poor, and labor overpriced. $175 for removal and mount/balance of 4 tires? Smelled car fumes on way home, under hood found oil cap not replaced, partially broken on top of radiator, oil on engine cover. More
by QUACKENBUSH312
Employees Worked With
Brandon
March 31, 2021
One of the best customer service I have ever had! The rep was so polite and helpful. I was very happy with service and would recommend. rep was so polite and helpful. I was very happy with service and would recommend. More
by CONNORSBL
Employees Worked With
Not sure of name but I do not see pic of person I dealt with.
March 30, 2021
Team was ready for me and I was able to wait and feel comfortable. Out and my way in no time. I don’t know who all the technicians were that did inspection and replaced rear wiper. comfortable. Out and my way in no time. I don’t know who all the technicians were that did inspection and replaced rear wiper. More
by cdelam6533
Employees Worked With
Josh Brogue
March 30, 2021
Lenny is an excellent service person. I was here on Lenny is an excellent service person. I was here on Monday March 29 and was here till 8:00pm. He was so kind and felt bad bc the guy who was suppose Lenny is an excellent service person. I was here on Monday March 29 and was here till 8:00pm. He was so kind and felt bad bc the guy who was supposed to do my alignment left. So I had to come back the next day to get it done. He made sure it got in right away. More
by SHORTCAK311
Employees Worked With
March 30, 2021
The #1 reason why I keep coming back to Mazda, specifically this dealership is their customer service. I have brought my car in more then the average car owner brings their car in for service and specifically this dealership is their customer service. I have brought my car in more then the average car owner brings their car in for service and as much as I have pestered them about every little concern and need I have had, they have always went above and beyond to make me happy. Their persistence to achieve customer satisfaction is extraordinary and since day one I have respected them for that. More
by SYDNEYCARROW
Employees Worked With
Other Employees :
Albert Rodriguez, Mike Demartino, Josh Brogue, Crystal Blackman
March 28, 2021
I had brought my car in for brake service beginning of the month. Every situation I had to face with the staff helped me with no problem the month. Every situation I had to face with the staff helped me with no problem More
by ELLAMALLORY
Employees Worked With
Mike Demartino, Crystal Blackman
March 28, 2021
Depaula is excellent. They have had to take care of my leased cars numerous times and have done it quickly, efficiently, and with very good humor. I love the staff and I love their style. leased cars numerous times and have done it quickly, efficiently, and with very good humor. I love the staff and I love their style. More
by ACOLEMAN6
