DePaula Ford - Service Center

Ron in service is the best! He keeps me advised of my service and is always letting me know the cost before the work is done. service and is always letting me know the cost before the work is done. More

I would recommend, however, the oil change was done, parked the car out, wait to see if you got a part, then asked the customer, you should change a filter. That was shady. One already have certain dist parked the car out, wait to see if you got a part, then asked the customer, you should change a filter. That was shady. One already have certain distrust with mechanics/car dealers, this action doesn't help. Anna More

Dependable service friendly staff took care of my needs would highly recommend them work was done on time as promised everything was explained very thoroughly would highly recommend them work was done on time as promised everything was explained very thoroughly More

Lenny is the most helpful knowledgeable person. I trust his advice. The scheduler with whom I spoke to make the appointment, told me nothing could be done with the exception of the oil change. I called his advice. The scheduler with whom I spoke to make the appointment, told me nothing could be done with the exception of the oil change. I called with concerns that she told me could not be addressed. More

Jeremy did great and was quick at completing my service.josh b in service and Justin Dwyer did great at facilitating my first service for sure. service.josh b in service and Justin Dwyer did great at facilitating my first service for sure. More

All of those who I came in contact with were kind and courteous. The predicted time frame was spot on. My car was left clean. courteous. The predicted time frame was spot on. My car was left clean. More

They do a great job to make sure that their customers are satisfied and happy with their services provided to make them feel good and happy. are satisfied and happy with their services provided to make them feel good and happy. More

Depaula Ford Mazda has their act together, all positive all the time. Management- sales - service - parts - finance. Clean work environment all throughout the facility, people trying to do their best. I’ve all the time. Management- sales - service - parts - finance. Clean work environment all throughout the facility, people trying to do their best. I’ve been in many dealerships, Depaula Group is one of the best. More

Great Service On time like promisedClean bathrooms Great Service On time like promised Clean bathrooms Friendly sales people when waiting for the service to be finished The text message Vidio on Great Service On time like promised Clean bathrooms Friendly sales people when waiting for the service to be finished The text message Vidio on my car while it’s being worked on More

About a week after an oil change, I noticed a slow oil leak. I drove to your service department 7/26/21 about 1:00 PM without an appointment. Your service department was very busy, yet Lenny agreed to hav leak. I drove to your service department 7/26/21 about 1:00 PM without an appointment. Your service department was very busy, yet Lenny agreed to have it checked out. The problem was diagnosed and fixed within an hour. I am very grateful to all participants. Thank you. More