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2,582 Reviews of DePaula Ford - Service Center
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June 02, 2021
Kept me updated Friendly Gave me a loaner carTook a Kept me updated Friendly Gave me a loaner car Took a long time but did a good thorough job Negotiated with Mazda to decrease cost Kept me updated Friendly Gave me a loaner car Took a long time but did a good thorough job Negotiated with Mazda to decrease cost More
by KAUSHIKRICHA
Verified CustomerEmployees Worked With
Crystal Blackman
May 27, 2021
No issues at all with this dealership. I had a smooth transaction from start to finish. Found my dream car online, someone called me immediately, and literally the next day I was driving it off of the lo transaction from start to finish. Found my dream car online, someone called me immediately, and literally the next day I was driving it off of the lot. They found me the lowest Interest rate on a loan which saved me thousands, and everyone I encountered at the dealership was incredibly friendly and personable. I would highly recommend this dealership and would definitely deal with them again. More
by aubtimusprime
May 15, 2021
Glenn is a terrific salesman. No pressure and works with you and your budget. He is very personable and genuinely cares about his customers. The entire staff at DePaula Ford and Mazda are so professional an you and your budget. He is very personable and genuinely cares about his customers. The entire staff at DePaula Ford and Mazda are so professional and welcoming. You always feel valued as a customer. More
by Dmeister
April 15, 2021
No service department in any field is perfect. However, Justin and Mike definitely strive for it. Will absolutely, positively use Depaula Ford again. Great job!!! Justin and Mike definitely strive for it. Will absolutely, positively use Depaula Ford again. Great job!!! More
by dhaita529
April 12, 2021
Dropped my sons car off for under warranty work. Josh was very kind and accommodating from start to finish, worked with me 100% . I would definitely recommend depaula Ford to anyone. very kind and accommodating from start to finish, worked with me 100% . I would definitely recommend depaula Ford to anyone. More
by Annette
Employees Worked With
Josh Brogue
April 11, 2021
My car was left a muddy mess on the driver side which was completely unacceptable. The service took care of the repair but should have put mats down or cleaned up afterwards. completely unacceptable. The service took care of the repair but should have put mats down or cleaned up afterwards. More
by effinger2009
Employees Worked With
Ron Bissonette
April 11, 2021
It was a good experience and service was good. I would recommend it to anyone. I brought my vehicle in for a oil change and waited for it. recommend it to anyone. I brought my vehicle in for a oil change and waited for it. More
by MICHELLELAKE
Employees Worked With
April 10, 2021
Ordered wrong part multiple times. Didn’t fix the issue the first time. Tries to make it better by offering loaners and details, but service work is poor. Damaged vehicle during service. Says they’ll call the first time. Tries to make it better by offering loaners and details, but service work is poor. Damaged vehicle during service. Says they’ll call with updates and then doesn’t. More
by ERN1285
Employees Worked With
Josh Brogue
April 10, 2021
It was just a joy to deal with the service center they were very helpful in getting my truck right in and making sure I had a loaner were very helpful in getting my truck right in and making sure I had a loaner More
by Mroilbaron
April 09, 2021
My car was repaired under a recall. After being completed, I was not notified and it took over an hour to retrieve the car. Could not contact anyone that knew where the car was.. completed, I was not notified and it took over an hour to retrieve the car. Could not contact anyone that knew where the car was.. More
by Evan
Employees Worked With
Mike Demartino, Josh Brogue
