DePaula Ford - Service Center

Staff very courteous and friendly. Appointment was scheduled promptly. Service was provided promptly. Twenty five Word minimum is ridiculous. Will not respond to survey again scheduled promptly. Service was provided promptly. Twenty five Word minimum is ridiculous. Will not respond to survey again More

Great experience! Service writers were very helpful and kind! Will definitely be revisiting location if my vehicle needs anything else! (Although hopefully not for a little while haha) kind! Will definitely be revisiting location if my vehicle needs anything else! (Although hopefully not for a little while haha) More

SUV came back with door scratches drivers side, damage to wheel from removal. My wife,daughter and grandson were put in danger due to 3 hand loose lug nuts driver side and 2 loose lugs passenger side front w wheel from removal. My wife,daughter and grandson were put in danger due to 3 hand loose lug nuts driver side and 2 loose lugs passenger side front wheels. I had to leave work because i had her pull shaking vehicle off road. I was able to tighten down all lug nuts.Front brakes were replaced on service. I contacted service immediately after scratches discovered and my wife returned for inspection of damage. Now she has to go back for estimate of repair, and then again for repair. Simple brake job turning into nightmare More

People in service do a great job of keeping you informed during your service appointment. Lenny went above and beyond to fix a valet service pickup mishap. He was great to work with and very nice! during your service appointment. Lenny went above and beyond to fix a valet service pickup mishap. He was great to work with and very nice! More

Super friendly and awesome job! Took time to explain everything and make sure I was completely satisfied. Will go there again for my service needs. everything and make sure I was completely satisfied. Will go there again for my service needs. More

De Paula has always given top notch service any time I have been there. From the scheduling of the appointment to the end of the service you are always keep informed. Work is completed as asked. have been there. From the scheduling of the appointment to the end of the service you are always keep informed. Work is completed as asked. More

I have had nothing but great experiences at Depaula Ford. Just Recently had my vehicle serviced with zero wait time. I would highly recommend them Just Recently had my vehicle serviced with zero wait time. I would highly recommend them More

Good service from the main garage. High estimate to repair a small scratch in the bumper by the collision center. A similar scratch that was on the truck at time of purchase was fixed by the collisio repair a small scratch in the bumper by the collision center. A similar scratch that was on the truck at time of purchase was fixed by the collision center in an hour - at no charge of course. Now that it is on my dime, it will take 3 days to fix a similar scratch. A dealership needs a collision center that customers can trust. This estimate jeopardized that trust. More

DePaula had Excellent, knowledgeable, pleasant, efficient service. Great people! We are always satisfied with the staff and always get our questions answered and our problems resolved. service. Great people! We are always satisfied with the staff and always get our questions answered and our problems resolved. More

Depaula Ford has a great service department! Very thorough and most importantly kind. I would recommend the Depaula to anyone I know. Always a pleasure! thorough and most importantly kind. I would recommend the Depaula to anyone I know. Always a pleasure! More